Challenge
Walmart Canada wanted to provide a brand-consistent, high-speed guest WiFi experience across its more than 400 venues that guaranteed their customer's privacy. Additionally they wanted a solution that improved the overall experience by seamlessly logging customers in after their first visit without requiring them to review and accept terms and conditions each time.
- Compliant with privacy expectations
- Optimised user experience
- Consistent with brand guidelines
Solution
The Purple solution was successfully installed over 18,900 Cisco access points. Customers can connect instantly from their devices using OneClick, a simple one-click solution that grants immediate access to the guest network, without entering any personal details.
Purple’s built-in language functionality also means that in French-speaking regions of the country, French login and splash screens are automatically displayed. In all other regions, the language of the user’s device is detected and translated to match; optimising the user experience.
- OneClick login for guests
- Seamless login on subsequent visits
- Automatically translated into the user's language
Return on Investment
Following the country-wide rollout across the 400 Walmart venues in Canada, more than 7 million unique shoppers have connected to the WiFi provided on more than 100 million occasions.
- 400 venues
- 120 million visits
- 7.2 million unique users
