Maximise Your Investment with Purple Professional Services

Discover our range of Professional Services Products designed to help you get the most out of your Purple solutions. Whether you're looking to boost your CRM performance, predict future footfall, optimize authentication rates, or ensure seamless connectivity at your events, our expert-led products and services have you covered. Explore our offerings below to find the perfect fit for your business needs and unlock the full potential of your Purple investment.

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Insight Spark

Our Survey feature offers a magical moment where your customer crosses both digital and physical worlds. We’re here to ensure you make the most of this opportunity.

Predictive Analytics

Predict future footfall by leveraging historic data. Our Data Science team will work with you to run an assessment to assess qualification.

CRM Boost

Designed for any Marketing users, we will work with your existing WiFi implementation and improve your CRM performance. That’s our simple commitment.

Benchmarking

Gain a competitive edge by comparing your performance against industry benchmarks. This can be applied across any key metric inc. demographics, dwell times, conversion rates.

Managed Services

Reduce reliance on internal teams by having Purple's experts manage your WiFi or RTLS platform. We will establish a clear set of objectives aligned with your business goals.

Auth Rate Optimizer

The authentication rate is the single most important metrics for Guest WiFi, relating to the success rate for people connecting. We’ll work with you to boost performance.

Live Event Support

Ensure seamless connectivity at your events with tailored support packages including remote or on-site dedicated engineers, hourly monitoring and reporting, and technical health checks.

Connector Integrations

Seamlessly integrate Purple with your existing systems and workflows using our pre-built connectors. From CRM and marketing automation to social media and review management.

Support+

Make sure you’re top of the queue. Enhanced support with faster response and resolution times, extended availability, and expert services like regular technical health checks.

Training

Putting Purple in your hands. Comprehensive training on the Purple platform providing a foundation for effectively using our products.

C2C and Purple CRM Boost

c2c Rail came to us with a very simlpe requirement. They wanted to boost the performance of their CRM capability. They were already using multiple areas of the product, including surveys and social logins, however they came to us in search of that extra edge. We worked closely with them across a short period to quickly see how we could help.

Data capture integrated with Salesforce
Increased marketing opt in rate by 30%
Increase in smartcard (loyalty scheme) subscriptions
Increase the rate of direct bookings

Read case study

VCU Health's RTLS Deployment

Deploying the VCU Health Way Finder app across 8 buildings in downtown Richmond demanded precise specialist efforts for on-spec implementation. Covering 52.4 acres, the app integrates seamlessly with Google, Apple, and Android platforms, ensuring accurate blue dot navigation. Its turn-by-turn directions to specific units prioritize timely and stress-free patient arrivals. This meticulous implementation focused on delivering not just functionality but an enhanced user experience, facilitating efficient navigation for patients and visitors within the expansive medical complex.