Blog

Insights and updates from the Purple team on guest WiFi, analytics, and venue technology.

Purple Sponsorship Program: How can brands advertise on guest WiFi access journeys?

Purple Sponsorship Program: How can brands advertise on guest WiFi access journeys?

Many businesses are looking for new ways to reach their target audience, and year after year are continually using the same techniques such as PPC and social me

10 November 2021
Purple introduces customer Revenue Share Program

Purple introduces customer Revenue Share Program

Improving customer engagement and increasing revenue has always been at the forefront of any marketeer's mind, but how often do these methods last before a new

28 October 2021
All the Benefits of Healthcare CRM

All the Benefits of Healthcare CRM

Between traditional healthcare challenges and ones the pandemic entailed, the healthcare industry strives to contain operational costs.

26 October 2021
iCloud+ Private Relay - An introduction to Apple's new privacy service

iCloud+ Private Relay - An introduction to Apple's new privacy service

Starting in iOS 15, iPadOS 15, and macOS Monterey, Apple has introduced a new feature as part of their paid iCloud (now iCloud+) subscription service, called iC

12 October 2021
Captive portals: What are they for, and how do they work? (Updated for 2023)

Captive portals: What are they for, and how do they work? (Updated for 2023)

Find out what captive portals are, how they work, data they can collect and the benefits to your business. What is a captive portal? The primary purpose of a

8 October 2021
WiFi proximity marketing: Strategies and how they work

WiFi proximity marketing: Strategies and how they work

What is proximity marketing and why is it used? Proximity marketing is a communication strategy that businesses use to maximize engagement with customers in

23 September 2021
8 Best SaaS Marketing Tools and Platforms for 2021

8 Best SaaS Marketing Tools and Platforms for 2021

There is a wide range of SaaS services available on the market, which even entrepreneurs and small companies can afford in order to attract potential customers

17 September 2021
Top 30 healthcare blogs to stay up to date in 2021

Top 30 healthcare blogs to stay up to date in 2021

With the healthcare industry moving faster than we've ever known it can be difficult to keep up to date and have the most relevant information. Below we have

10 September 2021
Croydon Health Services NHS Trust launches CHS Maps to benefit patient experience

Croydon Health Services NHS Trust launches CHS Maps to benefit patient experience

Croydon Health Services NHS Trust has revolutionized its hospital signage by launching the country's first interactive mapping service.

7 September 2021
Healthcare News: Top 3 ranked U.S. hospitals 2021 and more

Healthcare News: Top 3 ranked U.S. hospitals 2021 and more

In July 2021 U.S. News released their annual Honors Roll for the top 20 rated U.S. hospitals, and in this blog, we'll show you the honors roll top 3, what they'

26 August 2021
Why VCU Health chose Purple Wayfinding to improve patient and visitor experiences

Why VCU Health chose Purple Wayfinding to improve patient and visitor experiences

Following an international RFP search, in July of 2021 VCU Health System chose Purple to implement a wayfinding solution on its growing downtown medical campus

20 August 2021
The History of Patient Experience

The History of Patient Experience

Around $150bn is lost each year due to missed appointments, and $200 per missed slot for individual physicians. As populations grow and we start to live longer,

30 July 2021
Why Customer Complaints Are Good For Your Business

Why Customer Complaints Are Good For Your Business

Very rarely, if ever, are customer complaints a pleasant experience for either party involved. For customers, they are often the last resort before abandoning a

28 July 2021
The history of customer surveys

The history of customer surveys

In this blog, we'll be looking at the history of customer surveys, the different types of surveys, the purposes of each, and proof that customer surveys aren't

22 July 2021
Purple partners with U.S. based Exit Design

Purple partners with U.S. based Exit Design

Purple has teamed up with Exit Design, a leading experiential graphic design firm that produces comprehensive wayfinding and signage systems to help complex org

29 June 2021
Evolving your primary data collection techniques to prepare for a cookieless world

Evolving your primary data collection techniques to prepare for a cookieless world

What is primary data? First-party data collection (also known as Primary data collection) can be defined as the data that is collected by you from a direct sour

25 June 2021
Information Security: Why is it so important?

Information Security: Why is it so important?

“The key to good, frictionless, security is understanding the needs and the operations of the business to efficiently build controls around them.

28 May 2021
How to A/B test your online world and your offline physical space

How to A/B test your online world and your offline physical space

There are many different ways that businesses try to test out new website designs, marketing campaigns and with the use of WiFi Analytics, even store layouts

21 May 2021