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Purple training: What's new?

By Richard Ellor
1 July 2019
2 min read
Purple training: What's new?
Interactive Onboarding Planner

Purple WiFi Training & Portal Enablement Pathway

23 Modular Courses

Self-Paced & Live Webinars

Personalize your team's modular training curriculum across 23 bite-size video modules (4 to 13 minutes each), hardware setup tutorials, and live customer success webinars.

1 person25 team50+ enterprise
Technical Architecture

Network Engineer & IT Administrator Pathway

Estimated Duration

45 mins (5 bite-size modules)

Access point provisioning, RADIUS authentication, walled gardens, and firmware setup.

Recommended Modular Curriculum

  • Enterprise AP configuration (Cisco Meraki, Aruba, Ruckus, Mist, Extreme)
  • RADIUS server setup, 802.1X, and dynamic VLAN assignment
  • Walled garden whitelisting and DNS filtering rules
  • Bandwidth throttling and session timeout policies
  • Network health diagnostics and automated failover
Bite-size Modules5 modules
Module Length4 - 13 mins
Language SupportGlobal EN & LATAM ES
Total Team Sizing5 seats

Ready to upskill your team or become a certified partner?

Access the full 23-module video catalog or book a live enablement session with a Customer Success Manager.

Here at Purple we understand that users consume information differently. So with this in mind, over the last few months, we have made some significant changes to our training content and how it can be accessed. 

Before we jump into the changes, I just want to clarify that we still offer:

  • 1-2-1 or group training onsite or at our offices (Professional Service)
  • 1-2-1 or group training via Webex

So, what's changed? 

Bitesize training modules 

The training has been split into smaller bitesize modules ranging from 4 - 13 minutes in length; making the content easily digestible for users.

There are now 23 modules available to access, which includes four hardware videos covering the Purple set-up process for enterprise and non-enterprise software. 

Additional content

In recent months, we have developed a number of new features within the portal including My Reports, My Dashboard and Analytics. These new features are now covered at length in our training content.

Device types

Our training content is now supported on all device types so users can access the training whenever it is convenient for them no matter what device they are using. 

Monthly webinars

We have introduced monthly training webinars which cover specific features within the platform. This will also include support from our customer success managers.

Spanish content

LATAM Spanish is coming very soon to support our growing base of resellers across the region. 

Accessing the content

Within the portal, all resellers have access to our e-learning platform, LearnUpon. To access LearnUpon, click the training option from the left-hand menu within our live product (any region).

LearnUpon will automatically create a login using your portal login details and enrol you onto the learning path.

The modules are completed in order and you will be tested after each module has been completed. The training modules are also available in the Training Catalogue within LearnUpon, this allows you to enrol onto any course, at any time.

Purple support

Our support site is also packed with lots of useful information, including hardware guides, FAQs, GDPR information and general user guides.

Within the guides area, highlighted above, customers are now able to access full product training videos and guides. This includes training videos for all features within both our legacy and new portal.

For more information about Purple training, please contact Dominic Bardsley on dominic.bardsley@purplewifi.com.

Frequently asked questions

What is included in Purple WiFi training?

Purple WiFi training features 23 modular, bite-size video courses ranging from 4 to 13 minutes each. Topics cover enterprise hardware provisioning (Cisco Meraki, Aruba, Ruckus, Mist, Extreme), captive portal splash screen customization, walled garden rules, RADIUS authentication, My Reports, and real-time footfall analytics.

How can IT teams and partners access Purple WiFi training?

Training is accessible on-demand across desktop, tablet, and mobile devices through the Purple Portal training hub. In addition to on-demand video modules, Purple delivers monthly live webinars led by Customer Success Managers and dedicated 1-on-1 or group workshops via Webex or onsite.

Does Purple provide hardware-specific WiFi setup videos?

Yes. Purple includes dedicated hardware configuration video tutorials covering both enterprise controllers (such as Cisco Meraki, HPE Aruba, Ruckus SmartZone, Juniper Mist, Fortinet FortiGate) and standalone access point environments, detailing RADIUS AAA server settings, splash redirection, and walled garden domains.

Are Purple WiFi training modules available in Spanish?

Yes. Purple provides localized training content including LATAM Spanish video modules and documentation, enabling multinational venue operators and regional channel partners across Spain and Latin America to onboard their teams seamlessly.

What is the difference between bite-size video training and live webinars?

Bite-size video modules (4 to 13 minutes) allow engineers and marketing managers to learn specific platform capabilities at their own pace. Monthly live webinars provide interactive deep dives into newly released features (such as My Dashboard, Logic Flows, and API connectors) with real-time Q&A led by Purple technical specialists.

Ready to get started?

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