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WiFi for restaurant groups

Know who is at the table, and bring them back for the next booking

Guest WiFi that turns every cover into consented, verified guest data, recognises regulars across every site and feeds the booking and loyalty tools you already run. Tills, devices and your front of house team stay on their own networks. One platform, on the access points you already own.

  • Consented guest data into SevenRooms, HubSpot or Braze
  • Regulars recognised at every restaurant
  • xPSK for tills, printers and speakers
  • Staff sign-in with Entra ID, Okta or Google
Diners sharing plates at a busy, warmly lit restaurant table while one glances at a phone
Welcome back, PriyaFourth visit this year, opted in to offers
Profile sent to SevenRoomsTable of four, Friday evening
Trusted by restaurant groups includingPizza ExpressSweetgreenBloomin' BrandsTampopoSausalitos
The gap

Your guests sit with you for an hour. Most groups learn nothing from it.

A booking tells you who reserved the table, not who sat at it. The walk-ins, the friends and the family around the table leave no record at all, and the free WiFi they used has a password on the menu. That gap shows up in four places.

A typical restaurant group today

  • A WiFi password printed on the menu, and no idea who used it
  • Every visit looks like a first visit, even for your best regulars
  • Tills, kitchen printers and guest phones sharing one network
  • A staff password that former team members still know

With Purple

  • A branded sign-in that sends consented, verified guest data to your CRM
  • Returning guests recognised with minimal friction at any of your restaurants
  • Every device on its own key and VLAN, away from guests
  • The team signs in with their work account, and leavers lose access automatically
One platform, four networks

Everyone and everything in the restaurant, each on the right network

Guests, regulars, the kit behind the bar and the team on the floor. Four networks that usually mean four suppliers, run from one dashboard across every site and every brand.

Guests

Turn every cover into a guest you can talk to again

The reservation captures one name. WiFi reaches everyone at the table. Guests sign in on a branded page in your restaurant's look, give consent in a single step and land in the marketing tools you already use, so your CRM grows with walk-ins and guests of guests, not only the person who booked.

  • Email and social sign-in with UK GDPR consent and a full audit trail
  • NeverBounce verification blocks fake and disposable email addresses at sign-in
  • Guest data sent to SevenRooms, HubSpot, Braze, Airship and Iterable through 400+ data connectors
  • Visit frequency, dwell time and demographics for every site, side by side across the estate

Pizza Express runs guest WiFi across 470+ restaurants: 3.7 million unique guests have signed in, and 42% were new visitors.

Explore guest WiFi
A guest signing in to restaurant WiFi on a phone while friends read the menuGuest data
Regulars and loyalty

Recognise your regulars, wherever they choose to eat

Unified Accounts remember returning guests, so coming back takes minimal friction and the opt-in screen gets the attention it deserves. Every visit then adds to the guest's profile, which gives your CRM and loyalty teams something to act on: who comes back, to which restaurant and how often.

  • Sweetgreen lifted its opt-in rate from 61% to 81% after switching to Unified Accounts
  • Bloomin' Brands connected Purple to Paytronix to see which Dine Rewards members visit which restaurants
  • Find loyalty members who have signed up but stopped visiting, and send them a reason to return
  • In-venue microsurveys and a TripAdvisor connector capture sentiment while the meal is still fresh

Tampopo used its WiFi guest list to email around 16,000 past diners to promote its cookery school gift vouchers.

Explore first-party guest data
A regular greeted by name by a host at the door of a neighbourhood restaurantReturning guests
Tills and devices

Keep the tills away from the table

EPOS terminals, kitchen printers, booking tablets, cameras and background music speakers cannot type a username and password. On one shared network they also sit next to every guest phone. xPSK gives each device its own key and its own VLAN, so a leaked key affects one device, not the whole restaurant.

  • Guest devices kept off the network your tills and payment kit use
  • Revoke a single key without re-keying every device on site
  • Works under your vendor's name: iPSK on Cisco, DPSK on Ruckus, MPSK on HPE Aruba and Juniper Mist, PPSK on Extreme and UniFi
  • No per-device licence and no cap on devices per key
Explore xPSK
A server taking payment at a restaurant counter beside a receipt printer and booking tabletxPSK
Front of house

Staff WiFi that keeps up with restaurant turnover

Restaurant teams change every season, and a shared staff password outlives every one of them. Purple lets servers, managers and kitchen teams connect with the account they already use, synced from Microsoft Entra ID, Okta or Google Workspace over SCIM, so access starts and ends with employment.

  • Leavers are revoked automatically when their account is disabled
  • Personal phones onboarded in about 60 seconds with the Purple app
  • Managers, floor staff and contractors on separate VLANs with their own rules
  • Every session logged against a named person, device, time and location
Explore staff WiFi
A restaurant manager briefing front of house staff before evening serviceStaff WiFi
Beyond the password on the menu

Free WiFi as most restaurants run it, and WiFi with Purple

Most restaurant WiFi costs money to run and gives the marketing team nothing back. Here is what changes.

What you need
Typical restaurant WiFi
With Purple
Guest data
Only the name on the booking
Consented sign-ins from everyone at the table, sent to your CRM
Returning guests
Every visit looks like the first
Unified Accounts recognise regulars at every site
Data quality
Mistyped and fake email addresses
NeverBounce verification at the point of sign-in
Loyalty and booking tools
A separate silo nobody joins up
SevenRooms, Paytronix, HubSpot and Braze through 400+ data connectors
Tills and devices
EPOS and guest phones on one shared network
A private key and VLAN for each device
Hardware
Often tied to one vendor's portal
Cisco Meraki, HPE Aruba, Ruckus, Juniper Mist, Ubiquiti UniFi and more
A restaurant group marketing lead and operations manager reviewing a guest dashboard in a quiet dining room
Proof from restaurant groups

Results from restaurants on Purple

Sweetgreen raised its opt-in rate within weeks of switching to Unified Accounts. Pizza Express reaches millions of guests across its estate, and Bloomin' Brands joins WiFi visits to its Dine Rewards loyalty data through Paytronix.

81%
marketing opt-in at Sweetgreen, up from 61%
3.7m
unique guests signed in across 470+ Pizza Express restaurants
42%
of Pizza Express WiFi guests were new visitors
16k
past diners reached by one Tampopo gift voucher email

Figures from Purple customer results: Sweetgreen, Pizza Express and Tampopo.

Cover of the Purple Restaurants WiFi brochure

Free brochure

Take this page into your next budget meeting

Everything on this page as an eight-page PDF brochure, ready to share with the people who sign off your network spend.

Get the brochure

Your name and email is all we need. The download appears straight away.

How it works

Live without new hardware

  1. 1

    Connect your marketing tools

    Link SevenRooms, HubSpot, Braze or your loyalty platform, or use Purple's built-in CRM.

  2. 2

    Point your access points at Purple

    We configure the guest, device and staff networks on the access points you already own.

  3. 3

    Launch brand by brand

    Give each brand in your group its own sign-in and roll out site by site with our onboarding team.

Talk to our hospitality team

See your restaurants on one guest data platform

Tell us about your brands and your sites, and we will show you how guest data, loyalty, devices and staff access would work on your hardware.

  • Works with Cisco Meraki, HPE Aruba, Ruckus, Juniper Mist, Ubiquiti UniFi, Cambium, Extreme and Fortinet
  • Sends guest data to SevenRooms, HubSpot, Braze, Airship and Iterable
  • ISO 27001 certified, B Corp, zero data breaches since 2012

Book a restaurant demo

A 30-minute call with someone who knows restaurant groups.

Restaurant WiFi questions, answered

What marketing, operations and IT teams ask us most

Do we need to replace our access points?

No. Purple runs on the access points you already own, including Cisco Meraki, HPE Aruba, Ruckus, Juniper Mist, Ubiquiti UniFi, Cambium, Extreme and Fortinet. There is nothing to rip and replace.

Which booking, CRM and loyalty platforms do you connect to?

Purple sends guest data to SevenRooms, HubSpot, Braze, Airship, Bloomreach and Iterable, and to hundreds more through 400+ data connectors. Bloomin' Brands connected Purple to Paytronix. You can also use Purple's built-in CRM.

Can each brand in our group have its own sign-in?

Yes. Each brand and each site can have its own branded sign-in, and Logic Flow decides which page and offer a guest sees based on where they connect, so a campaign runs only at the restaurants taking part.

Is the guest data GDPR compliant?

Yes. Guests give consent at sign-in with a full audit trail, and email addresses are verified with NeverBounce. Purple is ISO 27001 certified, UK GDPR and CCPA compliant and has had zero data breaches since 2012.

How do returning guests get recognised?

Unified Accounts remember a guest after their first sign-in, so later visits connect with minimal friction at any of your restaurants. Each visit adds to their profile. Sweetgreen saw its opt-in rate rise from 61% to 81% after switching.

How do we keep guests off the network our tills use?

Guest WiFi runs on its own network, and xPSK gives each till, printer and device its own key and VLAN. Guest phones never share a network with your payment kit, and you can revoke any single device key.

What happens when a member of staff leaves?

When their account is disabled in Microsoft Entra ID, Okta or Google Workspace, SCIM revokes their WiFi access automatically. There is no shared password to change across your sites.

Recommended solution for Restaurants

WiFi for marketing teams. First-party data capture, footfall analytics, and CRM-triggered automation built for venues that monetize visitor data.

See WiFi for marketing teams →

Speak to an expert

Tell us about your venues and we'll show you how Purple fits.