Skip to main content
WiFi for councils and local authorities

Free public WiFi your residents rely on, and the evidence to prove it

WiFi across town centres, libraries and civic buildings that signposts council services, staff access through your council directory and a private key for every device. One platform on the access points you already own, available by direct award on G-Cloud 15.

  • OpenRoaming across the city
  • UK GDPR consent with a full audit trail
  • Microsoft Entra ID sign-in for staff
  • Direct award on G-Cloud 15
Residents and visitors using their phones on benches in a busy town centre square beside a library
Welcome back to Central LibraryReconnected with OpenRoaming, no sign-in needed
Survey answeredHow safe do you feel in the town centre today?
Trusted by councils and civic bodies in the UK, US and MexicoNewcastle City CouncilGlasgow LifeHalton CouncilEast Riding of Yorkshire CouncilTameside CouncilDurham County CouncilMunicipio de PueblaMunicipio de Hermosillo
The gap

Your public WiFi is already running. Most councils cannot say what it achieves.

Councils switch on free WiFi for digital inclusion and town centre recovery, then struggle to show councillors, scrutiny committees and funders what it delivered. Meanwhile staff and building systems sit on networks set up years ago. The gap usually shows up in four places.

A typical council today

  • Free WiFi in the town centre with no evidence of who uses it or whether it helps
  • Residents asked to sign in again at every library, leisure centre and civic building
  • Staff on a shared password across the town hall, depots and libraries
  • CCTV, building sensors and library kiosks sharing one key that never changes

With Purple

  • Visitor numbers, dwell time, repeat visits and resident surveys from every hotspot
  • Sign in once, then reconnect automatically across the city with OpenRoaming
  • Staff sign in with their council account, and leavers lose access when it is disabled
  • Every device gets its own key and VLAN, kept apart from public and staff traffic
One platform, four networks

Residents, staff and council buildings, each on the right network

Four networks that would normally mean four procurements, run from one dashboard by the team you already have.

Residents and visitors

Free WiFi that residents join once and keep using

Newcastle City Council runs free public WiFi on 120 access points across city centre streets, the Grainger Market, libraries and museums. Residents sign in once, then OpenRoaming and Passpoint reconnect them at every council hotspot, so the network becomes part of daily life rather than a sign-in screen at each door.

  • 650,000 automatic reconnections in Newcastle with no repeat sign-in
  • Access to more than 5 million OpenRoaming hotspots worldwide from the same profile
  • DNS content filtering with phishing and malware protection and Internet Watch Foundation integration
  • Branded sign-in with UK GDPR consent and a full audit trail, on the access points you already own

Newcastle extended the same network to 1,000 local businesses with free WiFi bundles, so residents stay connected in the shops and cafés around council sites.

Explore public guest WiFi
A resident connecting her phone to free WiFi at a market stall in a covered city marketPublic WiFi
Resident insight

Hear from residents at the moment they get online

The sign-in page is a channel your communications, digital inclusion and regeneration teams already own. Use it to point people to council services, ask one question that shapes a decision, or invite them to stay in touch. Answers arrive with consent, and opt-ins flow to the platforms you already use.

  • Micro-surveys at sign-in: Go Forth Stirling gathered 2,747 responses in six months on why visitors choose a car park
  • Halton Council asks leisure centre visitors why they came, to decide where to invest next
  • Municipio de Puebla sent 236,700 visits from the WiFi to its municipal website in 2025
  • Opt-ins sent to GovDelivery, as East Riding of Yorkshire Council does, or to your CRM through 400+ data connectors

Glasgow Life runs a council-provided micro-survey on its WiFi to gauge how residents and tourists feel about the city, the same question asked across other Glasgow venues.

Explore WiFi first-party data
A council communications officer and a regeneration lead reviewing resident survey results on a laptopResident insight
Council staff

One login for email, Teams and WiFi, in every council building

Officers move between the town hall, libraries, depots and leisure centres all week. Purple syncs with Microsoft Entra ID, Google Workspace, Okta and JumpCloud over SCIM, so staff connect with the account they already use and group membership decides which network and policy each person gets.

  • Leavers are revoked automatically when their account is disabled
  • Staff, councillors and contractors land on separate VLANs with their own rules
  • Council laptops get EAP-TLS certificates through Intune or Jamf
  • Cloud RADIUS with a 99.9% uptime SLA and no on-premise server to patch

Every session is logged against a named person, device, time and location, ready for your next information governance review.

Explore staff WiFi
A council officer opening a laptop at a hot desk in a modern civic centre officeStaff WiFi
Devices

A private key for everything in a council building that cannot sign in

CCTV cameras, door controllers, building sensors, printers, smart displays and meeting room AV cannot use a username and password. xPSK gives each one its own key and its own VLAN, so a leaked key affects one device, not the whole estate.

  • Revoke a single key without re-keying every device
  • MAC binding ties each key to the first device that uses it
  • Time-limited keys for contractors and visiting engineers, with no MDM needed
  • Works under your vendor’s name: iPSK on Cisco, DPSK on Ruckus, MPSK on HPE Aruba and Juniper Mist, PPSK on Extreme and UniFi
Explore xPSK
A facilities engineer checking a wall-mounted building sensor in a council building corridorxPSK
The connected council, without the infrastructure project

How councils usually run WiFi, and how it runs with Purple

Everything a smart city programme needs from its WiFi, delivered as a service on the hardware you have.

What you need
The usual approach
With Purple
Public sign-in
An open network, or a password on a poster
Branded sign-in with UK GDPR consent and a full audit trail
Moving between sites
Sign in again at every building
OpenRoaming and Passpoint reconnect residents automatically
Evidence for funders
Commissioned surveys and manual counts
Visitor numbers, dwell time, repeat visits and micro-surveys from the network
Joiners and leavers
One shared staff password, changed when someone remembers
Synced from Entra ID, Google Workspace or Okta over SCIM
Building devices
One shared key for cameras, sensors and AV
A private key and VLAN for each device
Buying it
A competitive tender that can take months
Direct award from the G-Cloud 15 catalogue
A council digital inclusion lead and an IT manager reviewing a calm network dashboard in a civic centre office
Proof from councils

Public WiFi that pays its way

Newcastle City Council built its smart city programme on four aims: digital inclusion, economic growth, placemaking and civic engagement. Its public WiFi now returns more than four times its annual cost, and residents keep coming back.

96%
repeat-visitor rate on Newcastle City Council’s public WiFi
4.2x
return on Newcastle’s annual investment, £312,500 of value a year
685
public locations connected for Municipio de Puebla, reaching 301,500 citizens
34
UK local authorities on the Purple platform

Figures from Purple case results: Newcastle City Council and Municipio de Puebla, 2025.

Cover of the Purple Local government WiFi brochure

Free brochure

Take this page into your next budget meeting

Everything on this page as an eight-page PDF brochure, ready to share with the people who sign off your network spend.

Get the brochure

Your name and email is all we need. The download appears straight away.

How it works

Live without new hardware

  1. 1

    Point your access points at Purple

    We configure the public, staff and device networks on the Cisco Meraki, HPE Aruba, Ruckus or other access points you already own.

  2. 2

    Design the sign-in for your council

    Your branding, your service links and your consent wording, with Entra ID or Google Workspace connected for staff.

  3. 3

    Switch on, site by site

    Roll out with our onboarding team, starting wherever the need is greatest, from the town centre to the libraries.

Pricing

See the price before you book a demo

Compare plans, what each one includes and the add-ons on one page. You do not need a sales call to see the numbers.

View pricing
Talk to our public sector team

See your council on one WiFi platform

Tell us about your town centres, libraries and civic buildings and we will show you how public, staff and device access would work on your hardware.

  • Works with Cisco Meraki, HPE Aruba, Ruckus, Juniper Mist, Ubiquiti UniFi, Cambium, Extreme and Fortinet
  • Direct award on G-Cloud 15, or through Softcat, Vodafone and MLL
  • ISO 27001 certified, Cyber Essentials, UK GDPR compliant, UK RADIUS region

Book a council demo

A 30-minute call with someone who knows public sector networks.

Council WiFi questions, answered

What digital, IT and procurement teams ask us most

Do we need to replace our access points?

No. Purple runs on the access points you already own, including Cisco Meraki, HPE Aruba, Ruckus, Juniper Mist, Ubiquiti UniFi, Cambium, Extreme and Fortinet. There is no on-premise RADIUS server to install.

Can we buy Purple without running a tender?

Yes. Purple holds a place on G-Cloud 15, which runs to September 2030, so a council can award directly from the catalogue. The terms are pre-agreed and closely aligned to the standard Public Sector Contract, and the pricing is published. Purple is also available through Softcat, Vodafone and MLL.

How does public WiFi support digital inclusion?

It removes cost and complexity. Residents get online free in town centres, libraries and civic buildings, sign in once and reconnect automatically with OpenRoaming. The sign-in page can then point them to council services, digital skills support and local information.

How do we show councillors and funders what the WiFi delivers?

Purple reports visitor numbers, dwell time and repeat visits for every hotspot, and micro-surveys at sign-in ask residents what you need to know. Newcastle City Council uses this to evidence a 96% repeat-visitor rate and a 4.2x return on its annual investment.

Is the public network safe for children and families?

DNS content filtering is available on the public network, with phishing and malware protection and Internet Watch Foundation integration, so harmful content is blocked before it loads.

What happens when a member of staff leaves the council?

When their account is disabled in Microsoft Entra ID, Google Workspace or Okta, SCIM revokes their WiFi access automatically. They cannot reconnect, and there is no shared password to change.

Where is resident data held?

Purple has RADIUS regions in the UK, EU and US, is ISO 27001 certified and UK GDPR compliant, and records consent with a full audit trail. There have been zero data breaches since 2012.

Recommended solution for Local government

WiFi for IT & network teams. Cloud Captive Portals, RADIUS, and analytics layered on top of Cisco, Aruba, Juniper Mist, Meraki, and Ubiquiti.

See WiFi for IT & network teams →

Speak to an expert

Tell us about your venues and we'll show you how Purple fits.