Every shopper who walks in is a name your CRM could know
Your stores are small, your teams are busy and nobody has time to hand out a sign-up card. Purple turns the free WiFi in every shop into consented shopper data, a sign-in that recognises returning shoppers, and a secure network for the tills, run from head office on the access points you already own.
- 72% opt-in rate at Avoca
- Returning shoppers skip the form
- Plugs into HubSpot, Braze and 400+ more
- Tills and card readers off the shopper network

Your website knows every visitor. Your shops remember almost none of them.
Online, every browse and basket is tied to a name. In store, shoppers try things on, ask for advice and leave without a trace, because a team of three on a Saturday cannot also run a data capture programme. Free WiFi is already in most shops. It just is not doing anything yet.
A typical high street chain today
- Free WiFi on a password written on a card by the till
- Store teams asked to collect emails between serving and restocking
- No idea which shoppers are new and which come back every month
- Card readers, tills and the shopper network sharing one password
With Purple
- A branded sign-in in your look and feel, with marketing consent built in
- Every sign-in becomes an opted-in shopper record, with no work for the store team
- Returning shoppers recognised and reported store by store
- Colleagues and every till, reader and screen on networks of their own
What the WiFi in every one of your shops should be doing
Four jobs that usually mean a WiFi sign-in vendor, a data project, an analytics tool and an IT contractor. Purple runs all four from one dashboard at head office.
A sign-in that earns consent
Your brand on the screen they are already holding, with a clear opt-in and returning shoppers recognised.
02 · CRM and emailShopper data your CRM can use
Opted-in shoppers sent to your CRM and email platform through 400+ data connectors.
03 · Every storeOne dashboard for the whole chain
Brand, campaigns and reporting set once at head office and live in every shop.
04 · Store networkTills, readers and colleagues kept secure
A private key for every device and work-account sign-in for colleagues, apart from shoppers.
A sign-in that turns a browse into a relationship
Shoppers connect to your WiFi to check a size online, send a photo to a friend or find a voucher. That moment is the first impression on the screen they are already holding. Purple makes it yours, with a clear marketing opt-in, and recognises returning shoppers with Unified Accounts so they connect without filling the form again. Avoca moved its opt-in rate from 48% to 72% in the first week of Unified Accounts.
- Branded sign-in by email, form or social login, designed once and live in every store
- Returning shoppers recognised across your stores, so the second visit takes a tap
- Custom fields such as date of birth, favourite store or style preference, a little more on each visit
- UK GDPR consent recorded on every sign-in, with a full audit trail
MAJA Sportswear reached a 76% sign-in rate across 102 stores in Mexico, identifying 63,000 shoppers through WiFi.
Explore guest WiFi
Shopper sign-inConsented shopper data, in your CRM the same day
A sign-up list that sits in a spreadsheet does not sell anything. Purple sends every opted-in shopper to the CRM, email and loyalty platforms you already run, so a visit to your Bath store on Saturday can become a new-season email on Monday. Level Shoes collected 2,484 shopper profiles in its first month, with name, date of birth and contact details, ready for its CRM.
- 400+ data connectors, including HubSpot, Braze, Bloomreach, Iterable and Airship
- Records sent as shoppers sign in, not exported once a quarter
- Date of birth and preferences captured for birthday and new-season campaigns
- Only shoppers who opted in reach your marketing lists
CRM and emailRun 6 shops or 600 from head office
High street chains do not have an IT person in every shop, and they should not need one. Purple sets your sign-in, campaigns and network policies once and applies them across the chain, with reporting for each store and the whole estate. New stores go live on the same template the day the access points are switched on.
- One dashboard for every store, with per-store and chain-wide reporting
- New and returning shoppers and dwell time, store by store
- Seasonal campaigns scheduled centrally, from sale launches to Christmas late openings
- Runs on Cisco Meraki, HPE Aruba, Ruckus, Juniper Mist, Ubiquiti UniFi, Cambium, Extreme and Fortinet
Every storeKeep the tills off the shopper WiFi, without an IT visit
In a small shop, the card reader, the till, the stock scanner, the window screen and the shopper WiFi often share one network and one password. Purple gives every device its own key and every colleague their own sign-in, so a password left on the stockroom wall never reaches the payment network.
- xPSK gives tills, card readers, scanners and screens their own key and VLAN, revocable one at a time
- Shopper traffic kept apart from the payment network, the separation PCI DSS asks for
- Colleagues sign in with Microsoft Entra ID, Okta or Google Workspace, and leavers lose access when their account is disabled
- Cloud RADIUS with a 99.9% uptime SLA and nothing to install in store
Tills and staffThe WiFi most shops run today, and the WiFi your shops could run
Most high street stores already pay for WiFi. The difference is what it gives back.

Measured in shoppers you can market to
Fashion, footwear and lifestyle retailers use Purple to turn store visits into opted-in shoppers. These are results they have measured.
Figures from Purple customer results: Avoca, MAJA Sportswear and Level Shoes.

Free brochure
Take this page into your next budget meeting
Everything on this page as an eight-page PDF brochure, ready to share with the people who sign off your network spend.
Get the brochure
Your name and email is all we need. The download appears straight away.
Live across your stores without new hardware
- 1
Point your access points at Purple
We configure the shopper, colleague and device networks on the access points already in your shops.
- 2
Design your sign-in and connect your CRM
Set your brand, opt-in and custom fields once, then link your CRM or email platform.
- 3
Roll out store by store
Start with a pilot shop, compare opt-in rates, then switch on the rest of the chain with our onboarding team.
See what your shops could know about their shoppers
Tell us how many stores you run and which CRM you use, and we will show you how sign-in, data and store networks would work on your hardware.
- Works with Cisco Meraki, HPE Aruba, Ruckus, Juniper Mist, Ubiquiti UniFi, Cambium, Extreme and Fortinet
- Connects to HubSpot, Braze, Bloomreach and 400+ more
- ISO 27001 certified, UK GDPR compliant, zero data breaches since 2012
Book a retail demo
A 30-minute call with someone who knows high street retail.
High street retail WiFi questions, answered
What retail marketing and operations teams ask us most
Do we need to replace the WiFi in our shops?
No. Purple runs on the access points you already own, including Cisco Meraki, HPE Aruba, Ruckus, Juniper Mist, Ubiquiti UniFi, Cambium, Extreme and Fortinet. There is nothing new to install in store.
Will asking for details put shoppers off?
Not if the sign-in is short and the opt-in is clear. Returning shoppers are recognised with Unified Accounts and connect without the form, and you can ask for one extra detail per visit. Avoca's opt-in rate rose from 48% to 72% in the first week of Unified Accounts.
Which CRM and email platforms do you connect to?
Purple has 400+ data connectors, including HubSpot, Braze, Bloomreach, Iterable and Airship. Opted-in shoppers are sent as they sign in, so your marketing team can use them the same day.
Is the shopper data UK GDPR compliant?
Yes. Consent is captured at sign-in with a full audit trail, only shoppers who opt in reach your marketing lists, and Purple is ISO 27001 certified with zero data breaches since 2012.
Can we manage every store from head office?
Yes. Your sign-in, campaigns and network policies are set once and applied across the chain, with reporting for each store and for the whole estate. New stores go live on the same template.
How do we keep tills and card readers off the shopper WiFi?
With xPSK. Each till, card reader, scanner and screen gets its own key and VLAN, kept apart from the shopper network, which is the separation PCI DSS asks for. You can revoke one key without touching any other device.
What about our store colleagues?
Colleagues sign in with their Microsoft Entra ID, Okta or Google Workspace account, so there is no shared password on the stockroom wall. When someone leaves and their account is disabled, their WiFi access ends too.
Featured products for High street retail
The Purple platform pieces most High street retail venues deploy on day one.
Guest WiFi platform for High street retail
Captive Portals, analytics, and marketing automation as a cloud overlay.
Captive Portal software for High street retail
Modern Captive Portals with social login, SSO, and marketing consent.
Passwordless WiFi for High street retail
EAP-TLS, iPSK, and Passpoint - replace shared passwords with identity.
Recommended solution for High street retail
WiFi for marketing teams. First-party data capture, footfall analytics, and CRM-triggered automation built for venues that monetize visitor data.
See WiFi for marketing teams →Related pillar guides
The topical pillars most relevant to High street retail. Each guide is the canonical hub for that area of the platform.
Guest WiFi
The master guide to delivering guest WiFi: models, layers, compliance, and how to choose a provider.
Captive portal
How the WiFi sign-in works, the eight authentication methods, and the join surface technical detail.
WiFi marketing
Turn captive portal sign-ins into consented first-party data, activated through your CRM and ESP.
WiFi analytics
Presence and engagement analytics, footfall, dwell, and GDPR-defensible measurement.
Further reading for High street retail
Technical guides, articles and customer stories for teams running WiFi in this sector.
Guides for High street retail
- WiFi in Retail Stores: Building Customer Profiles From Footfall Data
- Retail WiFi: How In-Store WiFi Drives Sales, Loyalty and Footfall
- How to Improve Customer Experience in Retail Stores
- How to Collect Customer Data In-Store: A Retailer's Guide
- Retail WiFi: From Traffic Analytics to Personalised In-Store Experiences
- Staff WiFi Policies for Retail: Securing Back-of-House Networks
- How Shopping Centres Use WiFi Analytics to Attract and Retain Retailers
- How to Offer Retail Customers a Personalised Experience Using WiFi
Related industries
Other verticals running on the same Purple platform.
Speak to an expert
Tell us about your venues and we'll show you how Purple fits.