WiFi that feels like home for residents and works like a hospital network for your staff

A private network in every resident’s room for video calls with family, identity-based sign-in for carers on digital care records, a private key for every call system and sensor, and filtered WiFi for visiting families. One platform, on the access points you already own.

• A Private Area Network for every resident
• Microsoft Entra ID and Google Workspace sign-in for staff
• xPSK for call systems and sensors
• 99.9% RADIUS uptime SLA

A typical care home today

• One resident password shared across the building, so a family member has to sign in a new tablet for every visit
• A staff key passed between permanent, bank and agency carers and never changed
• Call systems, sensors and smart TVs on the same apartment network as staff tablets
• Visiting families and GPs given the staff password because it is quicker

With Purple

• Each resident has their own Private Area Network, and their devices stay connected room to room
• Carers sign in with their own account, and access ends when the account is disabled
• Every device has its own key and VLAN, revocable one at a time
• Families and visiting professionals get a filtered, branded sign-in kept apart from care systems

Their own network, the way it works at home

Every resident gets a Private Area Network, a private network bubble that follows them around the building. A son or daughter sets up the tablet once, and it reconnects every time without anyone typing a password. Their smart TV and speaker are visible only to their own devices, not to the room next door.

• One key per resident, with each resident on their own iPSK Private Area Network
• Casting to their own TV works, and no other resident can see it
• Room changes and new devices handled from one dashboard, without a site visit
• St George’s Healthcare NHS Trust saves £12,000 a year by running the iPads its charity lends patients for family calls on Purple

No captive portal to sign in to again. Residents who are less confident with technology stay connected without having to ask a carer for help.

Every carer on their own login, including bank and agency staff

Digital care records and eMAR only work if the tablet in a carer’s hand stays connected on every floor. Purple puts care staff on identity-based WiFi through Microsoft Entra ID, Google Workspace, Okta or JumpCloud over SCIM, so each person signs in with their own account and lands on the right network with the right policy.

• Leavers are revoked automatically when their account is disabled
• Time-limited keys for agency staff and contractors, with no MDM required
• Home-owned tablets get EAP-TLS certificates through Intune, Jamf, Kandji or Hexnode
• Personal phones are onboarded in about 60 seconds with the Purple app

Every session is logged against a named person, device, time and location, which gives you evidence of network access controls for your Data Security and Protection Toolkit return.

A private key for everything that keeps residents safe

Call systems, bed and door sensors, door controllers, cameras, printers and the TVs in residents’ lounges cannot sign in with a username and password. xPSK gives each one its own key and its own VLAN, so a key that leaks affects one device, not the care systems your residents rely on.

• Revoke a single key without re-keying every device in the home
• MAC binding ties each key to the first device that uses it
• Works under your vendor’s name: iPSK on Cisco, DPSK on Ruckus, MPSK on HPE Aruba and Juniper Mist, PPSK on Extreme and UniFi
• No per-device license and no cap on devices per key

WiFi for visiting families, kept away from care systems

Grandchildren on a Sunday afternoon, GPs and district nurses on their rounds, and contractors fixing the boiler all need to get online. Purple gives them a branded sign-in on a separate guest network, with DNS content filtering that blocks malicious and unsuitable sites before they load. At St George’s Healthcare NHS Trust it blocks 241,000 threats a week.

• Captive portal with CCPA/CPRA consent and a full audit trail
• DNS content filtering with Purple Shield, set per network
• Visitor traffic kept off every resident, staff and care tech VLAN
• Family contact details sent to your CRM through 400+ data connectors, with consent

Run four networks across every home with the team you already have

Care group IT teams are small and look after dozens of sites, from care planning systems to the TV in the lounge. Purple takes network access off their list, so the WiFi stops generating calls from home managers.

Figures from Purple customer results at St George’s Healthcare NHS Trust, and Purple platform data and service terms.

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Pricing

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See your care homes on one network platform

Tell us about your homes and we will show you how resident, staff, care tech and visitor access would work on your hardware.

• Works with Cisco Meraki, HPE Aruba, Ruckus, Juniper Mist, Ubiquiti UniFi, Cambium, Extreme and Fortinet
• Single sign-on with Microsoft Entra ID, Google Workspace and Okta
• ISO 27001 certified, CCPA/CPRA compliant, US RADIUS region