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Technical WiFi guides

Deep, expert-led technical guides on guest WiFi, analytics, captive portals, and venue technology.

Ready to move from research to rollout? See how Purple's captive portal software handles branded guest sign-in, analytics, and compliance in one platform.

Network Infrastructure

Network topology mapping guide: building a live device map from CDP, LLDP, and MTR

You will be able to build a network map that stays current by merging CDP and LLDP neighbor tables, MTR path hops and a LAN subnet sweep. You can then check the map for accuracy, fix common discovery faults and decide whether a free, paid or discovery-driven mapper fits your estate.

15 mins read4k words
Network Infrastructure

Network device management guide: SNMP, TFTP, and syslog without a full NMS

You will be able to manage a small switch and router estate with SNMP polling, TFTP config backups and a syslog and trap receiver run from one management host. You can also decide when that lightweight setup is enough, and when continuous monitoring, trend history or multi-site scale justify a full NMS.

14 mins read3k words
Security & Compliance

How Staff WiFi Helps You Meet ISO/IEC 27001: Mapping Annex A Controls to Your Wireless Network

You will be able to decide whether your staff WiFi can evidence 12 ISO/IEC 27001:2022 Annex A controls, including A.5.15, A.8.5 and A.8.22. You will also be able to replace a shared WPA2-PSK key with IEEE 802.1X and dynamic VLANs. Finally, you can assemble the RADIUS logs, segregation tests and supplier records an auditor accepts at stage 2.

14 mins read3k words
WiFi Marketing

Guest WiFi ROI: calculation methodology and venue benchmarks

You will be able to build a guest WiFi ROI model your finance director will sign, using gross margin and holdout groups rather than revenue and attribution. Calculate four value streams, stress-test them by halving lift assumptions, and replace every year-one estimate with your own 90-day baseline before you request year-two budget.

12 mins read3k words
Security & Compliance

SOC 2 Type II and Staff WiFi: Passing the Key Controls on Your Wireless Network

You will be able to map each of the key SOC 2 Type II controls to your staff WiFi and close the gaps auditors find. You can then choose between 802.1X, iPSK and a segregated WPA2-PSK network for each device class. Finally, you will know how to prepare access points, controllers and BYOD for a SOC 2 Type II audit.

14 mins read3k words
WiFi Analytics

People counting: WiFi vs camera vs door sensor

Decide which people counting technology fits each question you need answered: door sensors for precise entrance totals, overhead cameras for live counts in one zone, and WiFi for venue-wide dwell time and repeat visits. You can then compare accuracy, cost lines and privacy work, pilot against a manual count, and choose a single method or a combination for your property portfolio.

14 mins read3k words
Multi-Tenant WiFi

Why hotel-style guest WiFi fails in residential buildings

You will be able to diagnose why residents in Multi-Family properties, Student Housing, and MDUs keep reporting WiFi faults, and choose the authentication model that fixes them. The answer is a per-household iPSK key on your existing access points, with a separate captive portal network kept for visitors.

10 mins read2k words
WiFi Analytics

Presence analytics vs engagement analytics

Decide whether your estate needs presence analytics, engagement analytics or both, based on the question you must answer this quarter. You will know what each layer measures, how MAC randomization limits presence data, which CCPA/CPRA lawful basis applies to each, and how to sequence deployment across multiple sites on the access points you already own.

15 mins read4k words
Analytics

HPE Aruba Central presence analytics: setup, exports and limits

You will be able to enable Aruba Central presence analytics per site, calibrate the RSSI threshold and dwell boundaries against a ground-truth count, and export site-level aggregates through the Central REST API. You will also know where native presence analytics stops and when a hardware-agnostic platform layer such as Purple earns its place on your existing Aruba access points.

14 mins read3k words
Security & Compliance

Tenant Session Tracking and Abuse Attribution in Multi-Family WiFi: Mapping Meraki Flows to Purple iPSK Identity

You will be able to trace a single-public-IP abuse notice on a Multi-Family, MDU, or Student Housing network to one apartment. You join Meraki MX flow exports to Purple iPSK identity and RADIUS Accounting records on MAC, VLAN, and time. You will also know the retention, NTP, and drill controls that keep that chain defensible for counsel.

13 mins read3k words
Security

CIPA compliance: compliance checklist for venue operators

You will be able to decide whether CIPA binds your WiFi, then segment networks, route DNS through Purple Shield and close bypass routes. You will also know what evidence to keep for Form 486 or Form 479 certification. The checklist assigns every requirement an owner, so your next funding year certification has nothing missing.

14 mins read3k words
Enterprise WiFi Security

The compliance case for passwordless WiFi: HIPAA, PCI, ISO 27001

You will be able to decide whether moving staff networks from a shared password to 802.1X with EAP-TLS closes your audit gaps under PCI DSS 4.0, HIPAA and ISO 27001:2022. You will know which controls it satisfies, which it does not, and what evidence to assemble before fieldwork.

14 mins read3k words
Integrations

IronWiFi Alternatives for Enterprise Deployments

You will be able to shortlist an IronWiFi alternative on the jobs your network must do: authentication, identity, consent, hardware coverage and three-year cost. You will know when Purple, Cloud4Wi, Spotipo or Cloudi-Fi fits better, when IronWiFi still wins, and how to run a one-venue pilot that proves each vendor's claims.

13 mins read3k words
Authentication

iOS and macOS 802.1X troubleshooting: a deployment checklist for Intune, Jamf and Entra ID

Use this checklist to diagnose why iPhones, iPads and Macs fail 802.1X on Intune or Jamf Pro. Each failure maps to one of four causes: server trust, identity certificate, macOS mode or Entra ID group scoping. You will confirm the cause from eapolclient and RADIUS logs, apply the fix and stage future certificate rotations.

9 mins read2k words
Authentication

Intune WiFi profile server trust: certificate server names and root CA checklist for Entra ID

You will be able to configure the server validation half of an Intune WiFi profile so EAP-TLS and PEAP connect on Windows, Apple and Android. You will match certificate server names to the RADIUS certificate, deploy the correct root CA, align Entra ID group assignments, and stage certificate renewals before they silently break connections.

13 mins read3k words
Authentication

Android 802.1X and EAP-TLS troubleshooting: a deployment checklist for Intune and Entra ID

You will be able to pinpoint why managed Android cell phones fail EAP-TLS on your staff SSID and fix it in Intune. Match each symptom to the four usual causes - missing CA or domain, client certificate in the wrong profile, a mismatched RADIUS server names value, or an undelivered trusted root. Then apply a rollout checklist that stops repeat outages.

9 mins read2k words
Troubleshooting

Ruckus captive portal troubleshooting: WISPr redirect, hotspot and walled garden checklist

You will be able to diagnose a failing Ruckus captive portal from the symptom guests report, then fix it in a set order. The order covers the hotspot (WISPr) logon URL, walled garden, northbound portal interface password, RADIUS authentication and accounting, and HTTPS redirect certificates. The checks apply on SmartZone, Ruckus One and Unleashed.

10 mins read2k words
WiFi Optimisation

802.11k and 802.11r on Ubiquiti UniFi: fast roaming settings and deployment checklist

You will be able to decide which UniFi roaming settings to enable on each SSID, in what order, and how to prove they work. The guide maps Fast Roaming, BSS Transition and 802.11k to their IEEE standards, flags legacy lockout risk, and gives a six-step checklist plus client history checks for sticky clients.

14 mins read3k words
WiFi Optimisation

DFS radar events on Cisco Meraki, HPE Aruba and Ruckus: a diagnostics checklist for channel changes

Work out whether a DFS radar event caused your 5GHz outage on Cisco Meraki, HPE Aruba or Ruckus. Tell genuine radar from false positives and planner moves. Then decide which channels to exclude, on which APs, without giving up the capacity your venue needs.

10 mins read2k words
Troubleshooting

Ubiquiti UniFi captive portal troubleshooting: external portal, hotspot and walled garden checklist

Use this checklist to find out why your Ubiquiti UniFi captive portal is not working and fix it. You will match the symptom to one of six causes, run two quick tests, and correct the external portal server, pre-authorization access, guest subnet restrictions, HTTPS redirects, controller reachability or client settings.

10 mins read2k words
Troubleshooting

HPE Aruba captive portal troubleshooting: redirect, certificate and walled garden checklist

Use this checklist to diagnose a failing HPE Aruba captive portal from the symptom you see: no redirect, a certificate warning or a guest who is never released. You can then trace the fault to DNS, DHCP, the walled garden, the redirect URL, the certificate or RADIUS. Finally, apply the fix on Instant APs, Aruba Central or a mobility controller.

9 mins read2k words
Troubleshooting

Cisco Meraki captive portal troubleshooting: splash page, walled garden and RADIUS checklist

Use this checklist to identify which of four faults is breaking your Cisco Meraki captive portal: splash page type, walled garden, grant URL hand-off or RADIUS reachability. You will be able to read the Meraki event log, match the symptom to its cause and apply the right fix without repeating SSID setup.

9 mins read2k words
Security

WPA3 transition mode connection failures: a deployment checklist for Cisco Meraki, HPE Aruba and Ruckus

Use this checklist to diagnose why devices fail on a WPA3 SAE transition mode SSID and fix it on Cisco Meraki, HPE Aruba or Ruckus. You will match 802.11 status codes to causes, isolate PMF, 802.11r and 6GHz issues, and decide when to move to a WPA3-only SSID.

10 mins read2k words
Troubleshooting

Captive portal login on Android: a deployment checklist for Cisco Meraki, HPE Aruba and Ubiquiti UniFi

Use this checklist to get the Android sign-in notification appearing reliably on Cisco Meraki, HPE Aruba and Ubiquiti UniFi. You will scope a tight walled garden, block traffic until sign-on, secure the login page with HTTPS and keep DNS working. You will also choose a session timeout, decide on DHCP option 114 and trace each guest symptom to its fix.

14 mins read3k words