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Insights, guides, and news from Purple about support.

What Is Broadband WiFi and How Does It Actually Work
Learn what broadband WiFi really means, how it differs from broadband alone, and why faster internet does not always mean faster WiFi.

Unsecured WiFi Risks: How to Stay Safe in 2026
Unsecured wifi can expose your data to hackers. Learn how to identify risky networks, protect your privacy, and stay safe online in 2026.

How to Prioritize Network Traffic Without Breaking SLAs
Learn how to prioritize network traffic using QoS, DSCP markings, and bandwidth shaping to protect VoIP, payment systems, and SLAs across business venues.

How to Reduce Latency Across WiFi and Networks
Diagnose and fix high WiFi latency, bufferbloat, jitter, and packet loss. Calculate latency bottlenecks and optimize enterprise venue network performance.

How to Reduce Friction in WiFi Without Losing Security
Cut captive portal drop-offs. Deploy Passpoint, 802.1X, and minimal forms to eliminate WiFi onboarding friction without compromising network security.

Okta WiFi Authentication How to Set Up Secure Access
Deploy secure Okta WiFi authentication. Configure cloud RADIUS, 802.1x EAP-TLS, SAML SSO, and zero-trust dynamic VLAN steering for enterprise networks.

How to Measure Engagement with WiFi Data
Learn how to measure engagement using WiFi metrics, KPIs, and cohort analysis. Actionable frameworks for hospitality, retail, and healthcare venues.

How to Manage Certificates: A Practical Lifecycle Guide
Master certificate lifecycle management: automate SCEP and ACME renewal, prevent outages, and deploy zero trust 802.1X WiFi access across venues.

How To Improve Guest Satisfaction: The Ultimate Playbook
Learn how to improve guest satisfaction with high-speed WiFi, frictionless digital onboarding, real-time feedback loops, and actionable loyalty insights.

How Does Broadband Work: A Technical Guide for IT Admins
Learn how broadband works from last-mile fibre to router handoff, and how WAN latency, contention, and bandwidth affect cloud logins and guest WiFi.

How Do I Get Internet: UK Home & Business Guide 2026
Looking for how do I get internet in the UK? Our 2026 guide covers home setup, enterprise WiFi, OpenRoaming, and passwordless access.

How to connect to WiFi securely and seamlessly
Discover how to connect to WiFi securely across guest, staff, and IoT networks. Compare captive portals, 802.1X, and passwordless Passpoint roaming.

What is a WiFi connector and how does it work?
Explore how cloud WiFi connectors translate user identity into network access rules with 802.1X security, dynamic VLANs, and Passpoint OpenRoaming.

How many devices connect to the internet in 2026?
Explore 2026 internet-connected device statistics. Calculate venue IoT density, access point capacity, and enterprise WiFi network requirements.

Supercharge your sales team: How to spot a superproducer in the wild
Identify high-performing B2B sales talent. Learn how top producers combine proactive prospecting, disciplined outreach, and AI tools to grow revenue.

How to A/B test your online world and your offline physical space
Learn how to A/B test physical store layouts, displays, and captive portals using WiFi analytics. Measure footfall, dwell time, and venue conversion lift.

How to increase app downloads: in-venue strategies for physical spaces
Learn proven strategies for physical venues to drive mobile app downloads using guest WiFi captive portals, App Clips, and on-premise incentives.

How to use WiFi to work out
There is a massive drive for health and wellbeing currently. The NHS website says that if exercise were a pill, it would be one of the most cost-effective drugs
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Go deeper with our WiFi guides
These step-by-step guides cover the topics behind the articles above, from setup to security and analytics.