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Domino's rolls out Purple-powered guest WiFi

By Richard Ellor
22 July 2019
2 min read
Domino's rolls out Purple-powered guest WiFi
Interactive QSR & Restaurant ROI Calculator

Restaurant guest WiFi ROI and first-party data estimator

Calculate your projected CRM database growth and repeat order revenue lift using Purple guest WiFi benchmarks.

High takeout volume and short in-store waiting time (10-25 mins). Prioritises fast captive portal login and SMS re-order offers.

10
1 store50 stores
4,500
1k visits20k visits
£22
£5£60
35%
15%60%
Annual CRM Profiles Captured
189,000
+15,750 verified marketing contacts / month
Annual Repeat Revenue Lift
+£332,640
Based on 2.8% repeat order uplift from automated campaigns
Estimated First-Party Asset Value
£850,500
Evaluated at £4.50 lifetime CRM contact value

First-Party CRM Data Collection

Capture verified names, mobile numbers, email addresses, and visit frequency as diners log into guest WiFi. All records are 100% GDPR and CCPA compliant with opt-in consent.

£850,500 in annual customer data asset value across your 10 stores.
Projected Output15,750 / mo189,000 verified customer records/year
Enterprise QSR WiFi Solution

Turn your restaurant WiFi into an automated repeat revenue engine

Purple powers guest WiFi and footfall analytics across leading international restaurant brands and franchises. Seamlessly integrates with Cisco Meraki, Aruba, Ruckus, Ubiquiti, and your existing POS/CRM stack.

  • ✓ Instant captive portal rollout across 1 to 10,000+ stores
  • ✓ GDPR, CCPA, and Telecom-compliant first-party data capture
  • ✓ Direct connector integrations with HubSpot, Salesforce, Punchh, and Mailchimp
Request a tailored restaurant WiFi demo

See how Purple captures verified diner profiles and automates marketing across your store estate.

Domino's has signed a rolling contract with hospitality guest WiFi and analytics specialists, Smarter WiFi, to install a Purple-powered WiFi solution at 10 of their sites across the UK. Rollout to further stores is expected over the coming months to expand the overall estate and help Domino's re-engage more effectively with customers. 

The cloud software has been installed over each site's existing WiFi infrastructure and allows them to offer a branded access journey for customers, while also collecting customer data via a captive login portal.  

Customers access the network using either a short registration form or Facebook; either way, connecting is quick and simple. Upon login, customers are automatically redirected to the Domino's website allowing the pizza brand to advertise offers and promotions prior to customers placing an order. 

Domino's was keen to install a new technology that would allow them to compliantly collect customer data; specifically names and phone numbers. Moving forward, Domino's will be using Purple's SMS connector, Twilio, to send SMS messages to customers promoting offers.

Since the installation just three months ago, Domino's has seen close to 5000 total visits, and over 2500 customers connect to their in-store WiFi across the 10 different sites.

Gavin Wheeldon, Purple CEO, said: “Thanks to the efforts of Smarter WiFi, we have seen an increase in the number of hospitality customers using Purple's analytics platform. This coupled with the additional support and functions offered by Smarter WiFi creates an advanced WiFi network that allows customers to manage every step of their visitors' brand journey, from initial login right through to personalized marketing.” 

Smarter WiFi's Marketing Specialist, Maisie Coleman added “The Domino's team has some ambitious plans and we are thrilled to be working with them. Through implementing this combined WiFi solution, Domino's will be able to re-engage with customers in a really simple and effective way, enabling them to drive repeat visits and increase customer spend.”

Frequently asked questions

Does Domino's offer free guest WiFi for customers?

Yes. Select Domino's locations provide free, high-speed guest WiFi powered by Purple and Smarter WiFi. Customers can connect their mobile devices while waiting for takeout collection or dining in without requiring a store password.

How do you connect to Domino's guest WiFi without a password?

To connect, select the official Domino's Guest WiFi network in your device settings. The captive portal splash screen will launch automatically. Complete the simple registration or social login to receive immediate internet access and view exclusive store deals.

How do QSR and restaurant brands benefit from Purple guest WiFi?

Quick service restaurant (QSR) brands deploy Purple to capture GDPR-compliant first-party CRM profiles, track customer dwell times and footfall patterns, automate SMS/email win-back campaigns, and drive direct repeat orders without paying third-party delivery marketplace commissions.

How does Domino's guest WiFi integrate with existing restaurant hardware?

Purple is an enterprise cloud solution that integrates directly with existing restaurant wireless hardware - including Cisco Meraki, Aruba, Ruckus, and Ubiquiti UniFi - requiring zero extra hardware installation to deploy across franchise networks.

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