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Best for Purple

Multi-site venues and enterprises where WiFi is a customer-experience surface. Marketing automation, first-party data, analytics, captive portal, and multi-tenant iPSK matter alongside the auth plane.

Best for JumpCloud

Small- to mid-market IT teams that want a single vendor for directory, SSO, MDM, RADIUS, and patch management. Microsoft-alternative shops that do not want to commit to Entra ID.

Feature-by-feature comparison

FeaturePurpleJumpCloud
Product categoryWiFi platform with cloud RADIUSOpen directory platform (directory, SSO, MDM, RADIUS, patching)
RADIUS-as-a-ServiceYes — multi-region, full EAP methods, per-AP billingYes — as a module within the directory subscription
EAP-TLS / certificatesSupported; managed PKI availableSupported via SCEP and managed device certificates
Directory / identityConsumes external IdP (Entra ID, Okta, Google, JumpCloud)Is the directory — primary source of truth
SSOConsumes SAML SSOShips SSO as a core product
MDMIntegrates with Intune, Jamf, Kandji, HexnodeShips MDM as a core product
Captive portalFull portal builder with branding, social login, SMS, emailNot in product scope
iPSK (Identity PSK)Yes — first-class product, powers Multi-Tenant WiFiNot in product scope
AnalyticsFootfall, dwell, repeat visits, cohort benchmarksDevice posture and endpoint telemetry
Marketing automationPurple Engage — email, SMS, CRM syncNot in product scope
Best fitCustomer-facing WiFi at venue scaleBack-office IT unification at SMB / mid-market scale
Pricing transparencyPublished pricing calculatorPublished per-user pricing with modular packages

When Purple is the right call

If you are deploying WiFi that faces customers — retail, hospitality, stadiums, MDU — Purple's captive portal, analytics, marketing automation, and iPSK are capabilities JumpCloud does not offer. You are also likely to pick Purple if you already have a directory (Entra ID, Okta, Google Workspace) and just need the WiFi platform layer to plug into it.

When JumpCloud is the right call

If your reality is a 200-employee company that wants one vendor to handle directory, SSO, MDM, RADIUS, and patching — and your WiFi is just staff and a simple guest SSID — JumpCloud's bundling is hard to beat. You get usable RADIUS as part of the directory subscription without needing a specialist WiFi platform. Not the right fit if WiFi is a customer-experience surface.

Frequently asked

Can I use Purple RADIUS with JumpCloud as the directory?

Yes. JumpCloud is a supported identity provider — Purple RADIUS-as-a-Service authenticates users against JumpCloud via LDAPS or SAML. This is a common pattern for teams that want the JumpCloud directory but the Purple WiFi platform for customer-facing use cases.

Is JumpCloud RADIUS enough for guest WiFi?

JumpCloud RADIUS is designed for employee authentication — it does not ship a captive portal, branding, marketing integrations, or visitor analytics. For staff WiFi at a small company, it can be enough. For guest WiFi with branded portals, data capture, or marketing automation, you need a WiFi platform on top.

Which is better for small businesses specifically?

Depends on the WiFi use case. If WiFi is just staff and a handful of guests, JumpCloud's bundled RADIUS inside an IT-management subscription is efficient. If the venue is customer-facing (a café, a clinic, a coworking space), Purple's SMB tier ships the captive portal and analytics JumpCloud does not.

Can I migrate from JumpCloud RADIUS to Purple?

Yes, and the migration is straightforward — the RADIUS protocol is identical, so the access points barely notice. Typical path: add Purple as a secondary RADIUS target, let it accumulate traffic, remove JumpCloud from the AP config once validated.