Branch WiFi ROI and digital adoption calculator
Model customer captive portal engagement, mobile app onboarding, and counter transaction savings across retail banking estates.
PCI DSS 4.0 scope and strict branch network segmentation
Retail bank branches house sensitive payment infrastructure, ATM terminals, and teller workstations. Guest WiFi traffic must never cross into banking transaction subnets.
- VLAN isolation (Requirement 1.2): Guest wireless traffic is isolated onto a separate non-routable DMZ with direct WAN breakout.
- Client-to-client isolation: Layer 2 peer-to-peer traffic is blocked at the wireless access point to prevent spoofing or packet sniffing between customers.
- Walled garden DNS filtering: Malicious domains and phishing hosts are filtered at the DNS layer via Friendly WiFi certified blocking.
Request a branch network WiFi architecture blueprint
Connect with Purple enterprise financial sector specialists to design a secure guest WiFi service kept out of PCI DSS scope tailored to your branch estate.
Have you ever been encouraged to use the self-checkout in a supermarket or airport? You're ushered in and kindly helped by a member of staff who will show you just how easy and fast it is to do things without a member of staff. Take that a stage further and when you're in the Apple Store you use the app, scan your items, pay through the app and away you go - I love it! But then I'm a bit of techie geek, so no surprise there. Safe to say though that most people do love it and it makes life much easier.
In a fairly unsurprising and somewhat belated move, this experience will now greet you in your local bank. Barclays are clearly an innovator when it comes to technology, as we've seen with Pingit, and now they've stolen first-mover advantage on this. WiFi will be offered on a white-label basis from BT, so when you go to your Barclays branch, you'll connect to "FREE Barclays WiFi", accept terms and conditions and away you go.
I really think this is great to see, and I also hope to see the same thing happening in all the other banks. I would question one thing, and that is if Barclays could have got a bit more value from this. Clearly there is massive benefit in encouraging people into a self-serve mentality, as the cost savings are substantial, and no doubt this will have been the basis of the Business Case and ROI. There could have been a lot more intelligence and interactivity with their customers if they had added a new dynamic with Social WiFi which would have also brought useful retail analytics information. That said, still great news and I am a bit biased given that's what we do.
