跳至主要内容

巴克莱分行免费WiFi:零售银行访客WiFi分析

Gavin Wheeldon作者:Gavin Wheeldon
21 February 2013
1 分钟阅读
Interactive advisor toolRetail banking & branch digital adoption

Branch WiFi ROI and digital adoption calculator

Model customer captive portal engagement, mobile app onboarding, and counter transaction savings across retail banking estates.

150 locations
55001,000
350 people
501,0002,000
32%
10%40%70%
20%
5%25%50%
£5.50
£1.00£7.50£15.00
Total daily branch footfall
52,500
Across 150 retail locations
Monthly portal connections
420,000
32% connection conversion
Annual digital onboarding lift
1,008,000
Customers guided to app adoption
Projected annual teller savings
£5,544,000
Digital self-service diversion

PCI-DSS 4.0 compliance and strict branch network segmentation

Retail bank branches house sensitive payment infrastructure, ATM terminals, and teller workstations. Guest WiFi traffic must never cross into banking transaction subnets.

  • VLAN isolation (Requirement 1.2): Guest wireless traffic is isolated onto a separate non-routable DMZ with direct WAN breakout.
  • Client-to-client isolation: Layer 2 peer-to-peer traffic is blocked at the wireless access point to prevent spoofing or packet sniffing between customers.
  • Walled garden DNS filtering: Malicious domains and phishing hosts are filtered at the DNS layer via Friendly WiFi certified blocking.
Enterprise branch consultation

Request a branch network WiFi architecture blueprint

Connect with Purple enterprise financial sector specialists to design a secure, PCI-DSS compliant guest WiFi solution tailored to your branch estate.

您是否曾被引导在超市或机场使用自助结账?工作人员会热情地协助您,向您展示在没有工作人员协助的情况下进行操作是多么简单快捷。再进一步,当您在Apple Store时,您可以使用App,扫描商品,通过App付款然后离开 - 我非常喜欢这种体验!不过我有点技术迷,所以这并不奇怪。可以肯定的是,大多数人都喜欢这种体验,它让生活变得更加便捷。

在一个意料之中但有些迟到的举措中,这种体验现在将在您的本地银行出现。Barclays 在技术方面显然是一个创新者,正如我们在Pingit上看到的那样,现在他们已经抢占了这一领域的先发优势。WiFi将由BT以白标形式提供,因此当您前往巴克莱分行时,您将连接到"FREE Barclays WiFi",接受条款和条件,然后即可开始使用。

我真的很乐意看到这一点,我也希望看到所有其他银行都能采取同样的举措。但我有一个疑问,那就是巴克莱是否本可以从中获得更多价值。显然,鼓励人们建立自助服务意识具有巨大优势,因为节省的成本非常可观,而这毫无疑问是其商业案例和ROI的基础。如果他们通过 Social WiFi 引入新的互动模式,本可以与客户进行更多智能和互动的交流,这同时也能带来有用的零售分析信息。即便如此,这依然是个好消息,考虑到我们所做的工作,我确实有些偏爱。

准备好开始了吗?

预约专家演示,了解 Purple 如何助力您实现业务目标。

联系专家