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Allied Telesis TQ Series AP and guest WiFi: captive portal setup with Purple

How Allied Telesis TQ Series access points work with Purple guest WiFi: an external page redirect, RADIUS and a walled garden, with a link to Purple's step-by-step setup guide for the exact configuration.

📖 2 min read📝 436 words📚 5 key definitions

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You are a senior network consultant speaking to a client's IT director in a private briefing. Speak in British English with a confident, authoritative, conversational tone. Measured pace, clear diction. No filler words. Occasional natural pauses for emphasis: Welcome to this technical briefing on integrating Allied Telesis TQ-Series access points with Purple WiFi. I'm going to walk you through the full deployment picture, from guest captive portal redirection through to multi-tenant PPSK isolation. By the end of this, you'll have a clear implementation roadmap. [medium pause] Let's start with context. Allied Telesis produces the TQ-Series, including the TQ5403 and TQ6702 GEN2 Wi-Fi 6 access points. These are enterprise-grade APs running AlliedWare Plus firmware, and they're deployed widely across hospitality, retail, and public sector environments. Purple is a hardware-agnostic cloud overlay platform operating across 80,000 venues and handling 440 million logins in 2024. The integration between these two platforms is clean, standards-based, and production-ready. [medium pause] Now, the first thing most IT teams need to configure is guest captive portal redirection. The Allied Telesis AP supports three captive portal modes: click-through, RADIUS authentication, and external page redirect. For Purple integration, you'll use the External Page Redirect mode. Here's how that works in practice. You log into the AP's device GUI, navigate to Wireless, select the relevant VAP, go to Advanced Settings, then the Security tab. Set Captive Portal to External Page Redirect. In the External Page URL field, you enter the Purple splash page URL provided in your Purple dashboard. That's the URL your guests will hit when they first connect. [short pause] Now, the AP intercepts the first HTTP or HTTPS packet from each new client and redirects that traffic to your Purple splash page. The guest authenticates through Purple, and Purple's RADIUS server sends an Access-Accept back to the AP. The AP then grants network access. [medium pause] For the RADIUS configuration, Purple provides you with a RADIUS server IP address, a shared secret, and the authentication port, which is UDP 1812. Accounting runs on UDP 1813. You configure these under Network Services, then RADIUS in the AP GUI. The NAS identifier should be set to the AP's management IP or a descriptive hostname. Purple's RADIUS as a Service handles the authentication backend, so you don't need to run your own RADIUS infrastructure. [short pause] One thing to get right is the Walled Garden. Before a guest authenticates, the AP blocks all traffic except to whitelisted destinations. You need to add Purple's platform domains to the walled garden so the splash page loads correctly. At minimum, whitelist the Purple splash page domain, any CDN endpoints Purple uses for assets, and any social login providers you've enabled, such as Google or Facebook. You configure this in the same VAP Advanced Settings panel under Walled Garden. [medium pause] Let's move on to Staff WiFi using 802.1X. This is where you configure WPA Enterprise on a separate VAP. In the AP GUI, select WPA Enterprise from the Security dropdown, then point the RADIUS Authentication Group at your external RADIUS server, which in this case is Purple's SecurePass service or your own Microsoft Entra ID or Okta-backed RADIUS. Staff devices authenticate using EAP-PEAP with MSCHAPv2, or EAP-TLS with certificates for higher security environments. The AP acts as the 802.1X authenticator, forwarding credentials to the RADIUS server and enforcing the response. [short pause] For dynamic VLAN assignment on the staff network, you enable Dynamic VLAN in the VAP's Advanced Security settings. When the RADIUS server returns an Access-Accept, it includes three standard attributes: Tunnel-Type set to VLAN, Tunnel-Medium-Type set to IEEE 802, and Tunnel-Private-Group-Id set to the VLAN ID. The AP reads these attributes and places the authenticated device onto the correct VLAN automatically. This is the mechanism defined in RFC 3580 and it works consistently across Allied Telesis hardware. [medium pause] Now let's talk about the most interesting capability for multi-tenant deployments: Allied Telesis PPSK, or Private Pre-Shared Key. This is sometimes called iPSK on other platforms. The concept is straightforward. You have a single SSID, but each tenant or user group gets a unique passphrase. When a device connects, the AP sends that passphrase to the RADIUS server as the password field in a RADIUS Access-Request. The RADIUS server matches the passphrase to a user record, and returns an Access-Accept with a Tunnel-Private-Group-Id attribute specifying the VLAN for that tenant. [short pause] So in a mixed-use building, Tenant A in the retail unit connects with their passphrase and lands on VLAN 100. The restaurant on the ground floor uses a different passphrase and lands on VLAN 300. The building's guest WiFi uses a third passphrase and lands on VLAN 400 where Purple's captive portal is active. All of this runs on one SSID. No SSID proliferation. Clean, scalable, and easy to manage. [medium pause] On the Purple side, you configure the PPSK user records in the Purple dashboard or via the RADIUS as a Service interface. Each tenant gets a unique passphrase mapped to a VLAN ID. Purple's RADIUS server handles the matching and returns the correct Tunnel-Private-Group-Id. When you need to revoke a tenant's access, you delete or disable their PPSK record in Purple. The AP enforces the change at the next authentication attempt. [medium pause] Let me give you two real-world scenarios where this matters. First, a 250-room conference hotel. The hotel runs three networks: guest WiFi with Purple splash page and social login, staff WiFi on 802.1X tied to Active Directory via Microsoft Entra ID, and a conference delegate network for events. The Allied Telesis TQ6702 GEN2 APs handle all three on separate VAPs with separate VLANs. Purple manages the guest splash page, collects first-party data for the hotel's CRM, and provides analytics on peak usage periods. The hotel's IT team manages the staff network through Purple's SecurePass without maintaining a separate RADIUS server on-site. [short pause] Second scenario: a retail park with 12 independent tenants. The landlord wants to offer WiFi as a service to each tenant without giving them access to each other's traffic. They deploy Allied Telesis APs throughout the site with a single SSID. Each tenant receives a unique PPSK. Purple's RADIUS server maps each PPSK to a dedicated VLAN. The landlord can onboard a new tenant in under ten minutes by creating a new PPSK record in Purple and handing the passphrase to the tenant. No AP reconfiguration required. [medium pause] Now, a few pitfalls to avoid. The most common issue we see is misconfigured walled gardens. If you forget to whitelist a Purple CDN endpoint, the splash page will partially load or fail on certain devices. Test with a fresh device that has no cached DNS before going live. Second, RADIUS shared secret mismatches. The secret configured on the AP must exactly match the secret in Purple's RADIUS server configuration. A single character difference causes silent authentication failures. Use a password manager to generate and store the secret. Third, Dynamic VLAN not enabling. On Allied Telesis APs, Dynamic VLAN is disabled by default even when WPA Enterprise is active. You must explicitly enable it in the VAP Advanced Security settings. We see this missed regularly. Fourth, PPSK and MAC authentication conflict. If you have MAC authentication enabled on the same VAP as PPSK, the authentication order matters. Check the AP documentation for your firmware version to confirm which method takes precedence. [medium pause] Quick-fire questions I get from IT teams. Can I use Purple's RADIUS server for both guest Captive Portal and staff 802.1X on the same deployment? Yes. Purple's RADIUS as a Service supports both authentication flows. You configure separate RADIUS groups or policies in Purple for each use case. Do Allied Telesis APs support WPA3 with captive portal? The TQ6702 GEN2 running firmware 5.5.4-2.3 or later supports WPA3 CCMP cipher. However, captive portal with external redirect typically runs on an open or WPA2 Personal SSID. Staff 802.1X can use WPA3 Enterprise. What happens if the Purple RADIUS server is unreachable? The AP will deny new authentication attempts. Existing sessions continue until they time out. You should configure a secondary RADIUS server in the AP's RADIUS group for redundancy. Purple's platform maintains 99.999% uptime, but defence in depth is good practice. [medium pause] To summarise. Allied Telesis TQ-Series APs integrate with Purple through three primary mechanisms: external captive portal redirect for guest WiFi, WPA Enterprise with RADIUS for staff 802.1X, and PPSK with dynamic VLAN for multi-tenant isolation. The RADIUS attributes you need are Tunnel-Type VLAN, Tunnel-Medium-Type IEEE 802, and Tunnel-Private-Group-Id carrying the VLAN ID. Purple provides the RADIUS as a Service backend, the splash page platform, and the analytics layer. [short pause] Your next steps: pull the Purple RADIUS credentials from your dashboard, configure the external page redirect on your guest VAP, add the walled garden entries, enable Dynamic VLAN on your staff VAP, and run a test authentication for each network segment before going live. If you're deploying PPSK for multi-tenant, plan your VLAN numbering scheme before you start, because changing VLAN IDs after tenants are live requires coordination. [medium pause] That's the briefing. For the full step-by-step configuration reference, the Mermaid architecture diagram, and the RADIUS attribute table, see the written guide. Thank you for your time.

Allied Telesis TQ Series access points run the radio side of your network. Purple adds the guest layer on top: the captive portal your visitors see, the sign-in journey, and the first-party data you collect. It does not replace any of your Allied Telesis kit.

How Allied Telesis TQ Series works with Purple guest WiFi

Purple is a cloud overlay. Your TQ Series access points keep running the WiFi; Purple runs the guest experience through two standard mechanisms you configure on the access point.

  • External page redirect. On your chosen virtual access point, the captive portal redirects a new device to your Purple splash page instead of granting access straight away. The visitor signs in, and the page hands control back to the access point.
  • RADIUS. You point the access point at Purple's RADIUS service on the standard ports, 1812 for authentication and 1813 for accounting, and Allied Telesis supports a primary and secondary server for resilience. The accounting data is what powers your visitor analytics.

A walled garden, a short allow-list of addresses a device can reach before it signs in, lets the splash page load and any payment or social-login steps complete.

That is the whole model: Allied Telesis moves the packets, Purple owns the sign-in and the data. Because it runs on standard web authentication and RADIUS, it works the same way across Cisco Meraki, HPE Aruba, Ruckus, Juniper Mist, Ubiquiti UniFi, Cambium, Extreme and Fortinet. Purple is hardware-agnostic by design.

What you need

  • Allied Telesis TQ Series access points with access to the AP web interface.
  • A Purple venue with your splash page and sign-in journey set up.
  • Your Purple RADIUS details and walled garden addresses, from your Purple dashboard.

Set it up with Purple

The exact settings, the virtual access point with its external page redirect and walled garden, the primary and secondary RADIUS servers, and matching the configuration across every radio on the access point, are documented step by step in Purple's support guide, with the precise values to enter.

Allied Telesis TQ Series AP setup guide

Follow that guide for the configuration. This page explains how the pieces fit together, so you know what each step is doing.

What you get

Once guests sign in through Purple, every visit becomes verified, conscious-choice opt-in first-party data: who visited, how often, and how to reach them with permission. That is the difference between WiFi that connects people and WiFi that builds a marketing audience you own. Purple is GDPR-aligned and ISO 27001 certified, with 99.999% uptime across more than 80,000 live venues.

Key Definitions

Captive portal

The sign-in page a visitor sees before they get online. Purple hosts and runs it; your access point redirects devices to it.

The guest experience layer Purple adds on top of your Allied Telesis WiFi.

Virtual access point (VAP)

A logical WiFi network on the access point; you set one to use Purple's external page redirect for guests.

Where the guest SSID and its captive portal are configured.

External page redirect

A captive portal mode that redirects an un-authenticated device to an externally hosted sign-in page, then resumes once the visitor signs in.

How the TQ Series hands the guest to the Purple splash page.

RADIUS

A standard protocol for checking sign-ins and recording session data, on UDP ports 1812 (authentication) and 1813 (accounting); a primary and secondary server are supported.

How sign-ins are validated against Purple and analytics are fed.

Walled garden

A short allow-list of addresses a device can reach before it has signed in.

Lets the splash page, payments and social login load pre-authentication.