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Integração do Cambium Networks cnPilot e cnMaestro com o Purple WiFi

Este guia de referência detalha a integração dos pontos de acesso Cambium Networks cnPilot e do controlador de nuvem cnMaestro com a plataforma de inteligência Purple WiFi. Abrange a arquitetura, a configuração do Captive Portal, os requisitos de walled garden, o WiFi para funcionários 802.1X e a segmentação dinâmica de VLAN usando Cambium ePSK para ambientes multi-tenant.

📖 5 min de leitura📝 1,178 palavras🔧 2 exemplos práticos3 perguntas de prática📚 8 definições principais

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Cambium Networks cnPilot and cnMaestro Integration with Purple WiFi. A Consultant Briefing. Welcome. If you're running a Cambium Networks environment and you've been asked to deliver a guest WiFi experience that captures data, drives marketing, and stays compliant — this briefing is exactly what you need. I'm going to walk you through how Cambium cnPilot access points, the cnMaestro cloud controller, and Purple WiFi fit together. We'll cover the architecture, the RADIUS authentication flow, walled garden configuration, secure staff WiFi using 802.1X, and multi-tenant segmentation using Cambium's ePSK feature with dynamic VLAN assignment. Whether you're managing a hotel estate, a retail portfolio, a conference centre, or a public-sector campus, the principles are the same. Let's get into it. First, a quick orientation on the two platforms. Cambium Networks produces the cnPilot range of enterprise WiFi access points — the e410, e425H, e430H, and e505 for indoor and outdoor deployments. These APs are managed centrally through cnMaestro, Cambium's cloud management platform. cnMaestro gives you centralised visibility, configuration management, and firmware updates across your entire AP estate — whether that's a handful of devices in a single venue or thousands of APs across a national estate. Purple WiFi is an enterprise guest WiFi intelligence platform. It handles the captive portal — the branded splash page your guests see when they connect — and it also acts as a RADIUS authentication server, a data capture engine, and a marketing automation platform. Purple operates across 80,000 live venues and has processed 440 million logins in 2024 alone. The combination of Cambium cnMaestro and Purple gives you a production-grade guest WiFi stack that is both technically solid and commercially valuable. Now, let's talk about the integration architecture. The core mechanism is a captive portal redirect combined with RADIUS authentication. Here is how the flow works in practice. A guest device associates with your guest SSID. That SSID is configured in cnMaestro as an open network — no pre-shared key for guests. The Cambium AP intercepts the first HTTP request from the device and redirects it to Purple's captive portal URL. This redirect is configured in cnMaestro under the WLAN's Guest Access settings, where you set the External Page URL to your Purple venue portal endpoint. The guest then interacts with the Purple portal. They might authenticate via social login, email, SMS verification, or a custom form. Once they complete the authentication flow, Purple's backend sends a RADIUS Access-Accept message back to the Cambium AP on UDP port 1812. The AP then moves the device from the pre-authentication state to full network access. Let me walk you through the exact configuration steps in cnMaestro. Navigate to Configuration, then WiFi Profiles, then WLANs. Create a new WLAN for your guest network. Set the SSID name — something like "Hotel Guest WiFi" — and set the security to Open. Under Guest Access, enable the External Hotspot option. This is the key setting that tells cnMaestro to redirect unauthenticated clients to an external portal. Set the External Page URL to your Purple venue portal URL. Enable RADIUS authentication and enter Purple's RADIUS server IP address, the shared secret, and set the authentication port to UDP 1812. Enable RADIUS accounting on UDP 1813 — this is critical for Purple's analytics to function correctly. Without accounting records, Purple cannot build session data, dwell time metrics, or visit frequency analytics. Now, the walled garden. This is the list of domains and IP addresses that guest devices can reach before they authenticate. You need to whitelist Purple's portal domain and any CDN endpoints used to serve portal assets. You also need to whitelist any authentication provider domains — if you're using social login via Google or Facebook, their OAuth domains need to be in the walled garden. A misconfigured walled garden is the single most common cause of captive portal failures. The guest device needs to resolve DNS and reach the Purple portal over HTTPS before it can authenticate. In cnMaestro, the walled garden is configured under the External Hotspot settings. Add entries for Purple's portal domain, any social login provider domains, and any payment gateway domains if you're running paid WiFi tiers. Now let's talk about secure staff WiFi using IEEE 802.1X. For staff networks, you do not want a captive portal. You want certificate-based or credential-based authentication that happens silently at the device level. In cnMaestro, create a separate WLAN for staff. Set the security to WPA2-Enterprise. Configure the RADIUS server details — again, Purple's RADIUS server IP on UDP 1812. Staff devices authenticate using EAP-PEAP with username and password credentials, or EAP-TLS with device certificates for the highest security posture. Purple integrates with Microsoft Entra ID, Okta, and Google Workspace as identity providers. This means your staff can authenticate to the WiFi using their existing corporate credentials — no separate WiFi password to manage. Purple validates the credentials against your identity provider and returns an Access-Accept to the Cambium AP. Dynamic VLAN assignment then places the authenticated staff device on the correct staff VLAN, isolating it from guest traffic. Now, multi-tenant segmentation using Cambium ePSK. ePSK — enhanced pre-shared key — is Cambium's implementation of what the industry calls PPSK or iPSK. The concept is straightforward: instead of one shared password for an entire SSID, each user or tenant gets their own unique passphrase. They all connect to the same SSID, but each unique key maps to a specific VLAN, giving you network isolation without the complexity of running multiple SSIDs. cnMaestro supports up to 2,000 ePSK entries per WLAN. Each ePSK can be assigned a specific VLAN ID, a rate limit, and an expiry date. This makes it ideal for multi-tenant environments — think a conference centre where each exhibitor gets their own isolated network segment, or a build-to-rent residential building where each resident gets their own private area network. To configure ePSK in cnMaestro, navigate to Configuration, WiFi Profiles, WLANs. Create a new WLAN. Set the security to WPA2 Pre-Shared Key. Enable the ePSK option. You can then add individual ePSK entries manually, or use the cnMaestro API to provision them programmatically — which is the approach you want for large-scale deployments. For each ePSK entry, set the passphrase, the assigned VLAN ID, and optionally the rate limit and expiry. When a device connects using that passphrase, the Cambium AP automatically places it on the assigned VLAN. No RADIUS required for the ePSK flow itself — the VLAN assignment is handled locally by the AP based on the passphrase used. Purple integrates with this model by managing the ePSK lifecycle through the cnMaestro API. Purple can provision new ePSK entries when a new tenant is onboarded, update the VLAN assignment, set expiry dates, and revoke access when a tenant leaves. This removes the manual overhead of managing hundreds or thousands of individual keys. Right, let's talk about what can go wrong and how to avoid it. The most common pitfall is the walled garden. If your walled garden entries are incomplete, the captive portal redirect never completes. Guests see a connection timeout, not a login page. Always test with a fresh device — not one that has previously connected — and verify that the Purple portal loads before authentication. Check that DNS resolution works for the Purple portal domain from the pre-authentication state. Second: RADIUS shared secret mismatches. In large deployments with multiple sites, it is easy to have a shared secret configured differently in cnMaestro versus what Purple has on record. Always verify the shared secret on both sides before going live. Use a strong, randomly generated secret — at least 32 characters — and store it in a secrets manager, not a spreadsheet. Third: RADIUS accounting. Do not skip it. The accounting records are what Purple uses to build session analytics — dwell time, visit frequency, device type. Configure RADIUS accounting on UDP 1813 in cnMaestro. Without it, you lose the analytics value that Purple provides. It is a five-minute configuration step. Fourth: VLAN trunking. For dynamic VLAN assignment to work, the VLANs must be trunked on the switch ports connecting to your Cambium APs. If VLAN 100 for guests is not allowed on the trunk, authenticated guests will not get an IP address and will appear to have no internet access even after successful authentication. Verify your switch trunk configuration before testing. Fifth: ePSK VLAN range conflicts. Make sure your ePSK VLAN range does not conflict with existing VLANs in your network — particularly management VLANs or infrastructure VLANs. Document your VLAN allocation before you start. Sixth: firmware version. Ensure your cnPilot APs are running firmware version 6.0 or later for full external hotspot support and ePSK functionality. Earlier firmware versions have known issues with captive portal redirect behaviour. Now for some rapid-fire questions. Can I use Purple with Cambium without RADIUS — just a simple redirect? Yes, but you lose dynamic VLAN assignment and session accounting data. For anything beyond a basic splash page, RADIUS is strongly recommended. Does Purple support WPA3 on Cambium APs? Yes. Purple's portal-based authentication is compatible with WPA3-SAE on the SSID. The RADIUS flow is independent of the wireless security protocol. Can I run Purple across multiple Cambium sites from a single Purple account? Absolutely. Purple's multi-venue architecture is designed exactly for this. Each site maps to a venue in Purple, and cnMaestro's network policies scale cleanly across a national estate. How many ePSK entries can cnMaestro support? Up to 2,000 per WLAN. For deployments requiring more, use a RADIUS-based approach for key management. To summarise: the Cambium cnMaestro and Purple WiFi integration is a well-proven architecture that delivers guest WiFi with data capture, RADIUS authentication, dynamic VLAN segmentation, and full analytics — all managed centrally through cnMaestro's cloud console. The key steps to get this live: configure your guest WLAN in cnMaestro with External Hotspot enabled and the Purple portal URL set, add Purple's RADIUS server details for authentication and accounting, configure your walled garden entries, verify VLAN trunking on your switches, and test with a fresh device before go-live. For multi-tenant deployments, configure ePSK on a dedicated WLAN, assign VLAN IDs per tenant, and use the cnMaestro API for lifecycle management at scale. The ROI case is straightforward. Purple's analytics platform turns your guest WiFi from a cost centre into a first-party data asset. Harrods achieved a 57-times marketing ROI from their Purple guest WiFi deployment. AGS Airports generated an 842% ROI. Combined with Cambium's enterprise-grade infrastructure, you get a solution that scales from a single venue to a national estate without architectural changes. For your next steps: get Purple's RADIUS server details from your Purple account manager, pull up the cnMaestro WLAN configuration for your guest SSID, and run through the configuration checklist. Most single-site deployments go live within a day. Thanks for listening. If you want to go deeper on captive portal design, VLAN segmentation strategy, or ePSK lifecycle management, the Purple documentation and support team are the right next call.

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Resumo Executivo

Para locais empresariais que padronizam a sua infraestrutura na Cambium Networks, a implementação de uma solução de WiFi para convidados de nível de produção exige uma integração estreita entre a camada de acesso sem fios e a plataforma de gestão de identidade. Este guia fornece um modelo definitivo para integrar os pontos de acesso Cambium cnPilot e o controlador de nuvem cnMaestro com o Purple WiFi. Ao combinar o hardware escalável da Cambium com o Captive Portal, a autenticação RADIUS e as capacidades de análise do Purple, as equipas de TI podem transformar as suas redes sem fios de um centro de custos num ativo estratégico. A arquitetura aqui detalhada suporta desde o acesso básico de convidados até à segmentação complexa multi-tenant utilizando as Chaves Pré-Partilhadas Privadas (PPSK) da Cambium, proporcionando uma conectividade segura, em conformidade e rica em dados em ambientes de hotelaria, retalho e setor público.

Análise Técnica Detalhada

A integração entre a Cambium Networks e o Purple baseia-se em protocolos padrão de redirecionamento HTTP e RADIUS. Esta abordagem independente de fornecedor garante uma segurança robusta, compatibilidade entre plataformas e gestão centralizada através do cnMaestro.

Arquitetura de Integração

O mecanismo central envolve um redirecionamento de Captive Portal gerido pelo AP Cambium, emparelhado com a autenticação RADIUS gerida pelo Purple.

architecture_overview.png

Quando um dispositivo de convidado se associa a um SSID de convidado aberto, o AP Cambium intercepta o pedido HTTP inicial. Em vez de encaminhar o tráfego para a internet, o AP redireciona o dispositivo para o URL do Captive Portal alojado do Purple. O convidado conclui o fluxo de autenticação na splash page do Purple, que suporta início de sessão social, registo por e-mail e formulários personalizados de recolha de dados.

Após a autenticação bem-sucedida, o backend do Purple envia uma mensagem RADIUS Access-Accept para o AP Cambium na porta UDP 1812. Esta mensagem sinaliza ao AP para fazer a transição do dispositivo do cliente do estado de walled garden pré-autenticação para o acesso total à rede. Simultaneamente, o AP envia dados de accounting RADIUS para o Purple na porta UDP 1813, alimentando os painéis de análise do Purple com informações sobre a duração da sessão, utilização de dados e tipo de dispositivo.

Requisitos de Walled Garden

O walled garden é um componente crítico do fluxo do Captive Portal. Define os endereços IP e domínios específicos que um dispositivo não autenticado pode aceder. Se o walled garden estiver mal configurado, o dispositivo não conseguirá carregar o portal do Purple, resultando num tempo limite de ligação esgotado.

Para que a integração funcione, o walled garden deve incluir os domínios do portal do Purple, quaisquer endpoints de Content Delivery Network (CDN) que alojem recursos do portal e os domínios de quaisquer fornecedores de identidade suportados (como o Facebook, Google ou Microsoft Entra ID).

Segmentação Multi-Tenant com Cambium ePSK

A implementação de Chaves Pré-Partilhadas Privadas da Cambium, designada como ePSK, permite aos arquitetos de rede segmentar o tráfego de forma segura sem transmitir múltiplos SSIDs.

ppsk_vlan_diagram.png

Com o ePSK, um único SSID suporta até 2.000 frases de acesso exclusivas. Cada frase de acesso mapeia para uma VLAN específica. Quando um utilizador se liga utilizando a sua chave exclusiva, o AP Cambium coloca automaticamente o seu tráfego na VLAN atribuída. Esta funcionalidade é inestimável para ambientes multi-tenant, tais como espaços de coworking ou edifícios residenciais, onde cada inquilino necessita de um segmento de rede isolado. O Purple integra-se com esta arquitetura gerindo o ciclo de vida do ePSK através da API do cnMaestro, automatizando o aprovisionamento, a atribuição de VLAN e a revogação de credenciais de inquilinos.

Guia de Implementação

A implementação da integração entre a Cambium e o Purple requer uma configuração precisa na consola de nuvem do cnMaestro. Siga estes passos para estabelecer o serviço básico de WiFi para convidados.

1. Configurar a WLAN de Convidados

Navegue até ao menu Configuration no cnMaestro, selecione WiFi Profiles e abra o separador WLANs. Crie um novo perfil de WLAN.

  • Name / SSID: Defina o nome da rede de convidados (ex.: "Venue Guest WiFi").
  • Security: Defina como Open.
  • Client Isolation: Defina como Enable para impedir que os dispositivos dos convidados comuniquem entre si na sub-rede local.

2. Ativar o Hotspot Externo

Na configuração da WLAN, localize a secção Guest Access.

  • Enable Guest Access: Selecione esta caixa.
  • Portal Type: Selecione External Hotspot.
  • External Page URL: Introduza o URL específico do Captive Portal fornecido pelo seu gestor de conta do Purple.

3. Configurar Autenticação e Accounting RADIUS

Na mesma secção Guest Access, configure os parâmetros RADIUS.

  • Authentication Server: Introduza o endereço IP do servidor RADIUS principal do Purple.
  • Authentication Port: 1812
  • Accounting Server: Introduza o endereço IP do servidor RADIUS principal do Purple.
  • Accounting Port: 1813
  • Shared Secret: Introduza o segredo partilhado complexo fornecido pelo Purple. Certifique-se de que este coincide exatamente em ambas as plataformas.

4. Definir o Walled Garden

Nas definições de External Hotspot, preencha a lista de walled garden. Deve adicionar os domínios principais do Purple e os domínios específicos necessários para os métodos de autenticação escolhidos (ex.: fornecedores de início de sessão social).

5. Configurar 802.1X para WiFi de Funcionários

Para proteger o acesso dos funcionários, crie um perfil de WLAN separado no cnMaestro.

  • Security: Defina como WPA2-Enterprise.
  • RADIUS Server: Aponte para o IP do servidor RADIUS do Purple na porta 1812.

Os funcionários autenticam-se utilizando as suas credenciais corporativas através do Microsoft Entra ID ou Google Workspace, que o Purple validates. A Purple devolve então um atributo RADIUS Tunnel-Private-Group-ID, instruindo o AP Cambium a colocar o dispositivo do funcionário na VLAN corporativa segura.

Melhores Práticas

  • Trunking de VLAN: Certifique-se de que todas as VLANs necessárias (Guest, Staff, Management) estão em modo trunk nas portas do switch que ligam aos APs Cambium. Se a VLAN estiver em falta no trunk, os clientes autenticados não conseguirão obter um endereço IP via DHCP.
  • Consistência de Firmware: Padronize o seu parque de APs na versão de firmware cnPilot 6.0 ou posterior. Esta versão oferece o suporte mais estável para redirecionamento de hotspot externo e funcionalidade ePSK.
  • Accounting é Obrigatório: Nunca desative o accounting RADIUS. A Purple depende inteiramente do fluxo de accounting UDP 1813 para gerar métricas de tempo de permanência, dados de frequência de visitas e registos de conformidade.
  • Evite PSKs Locais para Funcionários: Substitua as palavras-passe partilhadas legadas pela autenticação 802.1X para redes de funcionários. Esta abordagem alinha-se com os requisitos da norma ISO 27001, associando o acesso à rede a identidades individuais e auditáveis.

Resolução de Problemas e Mitigação de Riscos

Quando surgem problemas de integração, estes manifestam-se normalmente durante o redirecionamento inicial do Captive Portal ou na fase de autenticação RADIUS.

  • Falha ao Carregar o Portal: Isto é quase sempre um problema de walled garden. Se um dispositivo de convidado se ligar ao SSID mas receber um limite de tempo de ligação (timeout) em vez da página de boas-vindas, o AP está a bloquear o acesso ao domínio do portal Purple. Verifique as suas entradas de walled garden no cnMaestro e certifique-se de que a resolução de DNS é permitida antes da autenticação.
  • Falha na Autenticação (Erro de Credenciais Inválidas): Verifique o segredo partilhado (shared secret) do RADIUS. Uma divergência entre o cnMaestro e a Purple fará com que o servidor RADIUS descarte silenciosamente os pedidos de autenticação.
  • O Dispositivo Autentica-se mas Não Tem Acesso à Internet: Isto indica uma falha na atribuição dinâmica de VLAN ou no processo DHCP. Verifique se a Purple está a devolver o ID de VLAN correto na resposta RADIUS e confirme se a configuração de trunking da porta do switch permite essa VLAN.

ROI e Impacto no Negócio

A implementação do Purple WiFi na infraestrutura da Cambium Networks transforma um serviço de rede padrão num ativo de negócio mensurável. Ao capturar dados primários (first-party data) no momento da autenticação, os espaços podem criar perfis de visitantes abrangentes e impulsionar campanhas de marketing direcionadas.

Por exemplo, o Harrods implementou o Purple Guest WiFi e alcançou um ROI de marketing de 57x ao integrar os dados capturados com o seu programa de fidelização. Da mesma forma, a AGS Airports gerou um ROI de 842% ao utilizar largura de banda em níveis e envolvimento direcionado dos passageiros. Ao padronizarem no Cambium cnMaestro e na Purple, os líderes de TI podem oferecer uma conectividade segura e em conformidade, fornecendo simultaneamente à organização de marketing os dados necessários para impulsionar as receitas.

Definições Principais

Captive Portal

A customized login page that requires users to authenticate or accept terms before gaining access to a public or enterprise WiFi network.

Used in Guest WiFi deployments to capture first-party data, enforce acceptable use policies, and present venue branding before granting internet access.

RADIUS

Remote Authentication Dial-In User Service; a networking protocol that provides centralized Authentication, Authorization, and Accounting (AAA) management.

The protocol Cambium APs use to communicate with Purple to verify user credentials and report session data.

Walled Garden

A limited environment that controls user access to web content and services pre-authentication.

Required in cnMaestro to allow guest devices to reach the Purple splash page and identity provider domains (like Facebook or Google) before they have full internet access.

ePSK

Enhanced Pre-Shared Key; Cambium's implementation of private pre-shared keys, allowing unique passphrases for individual users on a single SSID.

Used to provide secure, isolated network segments for multi-tenant environments without broadcasting numerous SSIDs.

Dynamic VLAN Assignment

The process of placing an authenticated device onto a specific Virtual Local Area Network based on RADIUS attributes rather than the physical port or SSID.

Allows IT to use a single SSID while securely separating guest traffic from staff or management traffic.

802.1X

An IEEE standard for port-based network access control, providing an authentication mechanism to devices wishing to attach to a LAN or WLAN.

The standard used for secure Staff WiFi, replacing shared passwords with individual corporate credentials validated against an identity provider.

cnMaestro

Cambium Networks' cloud-based or on-premises management platform for centralized control of wireless and wired network infrastructure.

The interface where network architects configure the WLAN profiles, RADIUS settings, and walled gardens required for the Purple integration.

First-Party Data

Information a company collects directly from its customers and owns entirely.

The primary business output of a Purple Guest WiFi deployment, used to drive marketing campaigns and understand visitor behavior.

Exemplos Práticos

A 200-room hotel needs to deploy secure WiFi for guests, staff, and a conference centre. Guests require a branded captive portal, staff need secure access to internal systems, and the conference centre requires isolated networks for different event organizers. How should the network architect configure the Cambium cnMaestro environment to support this using Purple?

The architect should deploy three distinct WLAN profiles in cnMaestro.

  1. Guest WLAN: Configured as an Open network with 'External Hotspot' enabled. The redirect URL points to the Purple captive portal. RADIUS authentication (UDP 1812) and accounting (UDP 1813) point to Purple's servers. The walled garden includes Purple's domains.
  2. Staff WLAN: Configured as WPA2-Enterprise (802.1X). RADIUS points to Purple, which integrates with the hotel's Microsoft Entra ID. Staff authenticate with corporate credentials, and Purple assigns them to the Staff VLAN.
  3. Conference WLAN: Configured with WPA2 Pre-Shared Key and Cambium ePSK enabled. Purple provisions unique ePSK passphrases for each event organizer via the cnMaestro API, assigning each key to an isolated VLAN (e.g., VLAN 301, 302).
Comentário do Examinador: This approach correctly maps the technical capabilities of Cambium and Purple to the business requirements. It isolates traffic securely using dynamic VLAN assignment and ePSK, avoiding the spectrum degradation caused by broadcasting multiple SSIDs for every conference tenant.

A retail chain has deployed Cambium e410 APs and configured the Purple captive portal. However, shoppers report that the splash page never appears on their smartphones; instead, the browser shows a connection timeout. What is the root cause and how is it resolved?

The root cause is an incomplete walled garden configuration in cnMaestro. The Cambium AP is blocking the HTTP/HTTPS traffic required to load the Purple portal before the user is authenticated.

To resolve this, the network engineer must log into cnMaestro, navigate to the Guest WLAN profile, and update the External Hotspot walled garden list. They must add Purple's specific portal domains and any associated CDN endpoints. Once applied, unauthenticated devices will be able to reach the portal and complete the login flow.

Comentário do Examinador: Walled garden misconfigurations are the most frequent cause of captive portal failures. This solution correctly identifies the pre-authentication state constraints and provides the exact configuration path in cnMaestro to rectify the issue.

Perguntas de Prática

Q1. You are deploying Purple Guest WiFi across 50 retail stores using Cambium e505 APs. Users can connect to the SSID and see the splash page, but after logging in, they cannot access the internet. You verify that Purple is sending the Access-Accept message. What is the most likely infrastructure issue?

Dica: Consider what happens at the switch level when a device tries to obtain an IP address after authentication.

Ver resposta modelo

The most likely issue is missing VLAN trunking on the switch ports connecting to the Cambium APs. While the AP authorizes the device, if the assigned Guest VLAN is not permitted on the switch trunk, the device cannot reach the DHCP server to obtain an IP address, resulting in no internet access.

Q2. A university campus wants to use a single SSID for all students in the dormitories, but requires that each student's devices are isolated into their own private network segment to allow casting to their specific smart TV. How do you implement this using Cambium and Purple?

Dica: Look at Cambium's implementation of private pre-shared keys.

Ver resposta modelo

Implement Cambium ePSK (Enhanced Pre-Shared Key) on the dormitory WLAN. Purple will manage the ePSK lifecycle via the cnMaestro API, generating a unique passphrase for each student. When a student connects their devices using their specific key, the Cambium AP assigns them to a unique VLAN, creating an isolated private area network.

Q3. During a pilot deployment, Purple's analytics dashboard shows zero dwell time or data usage metrics for the Cambium test site, even though users are successfully authenticating and browsing the internet. What configuration step was missed in cnMaestro?

Dica: Analytics require session data, which is handled by a specific UDP port in the AAA configuration.

Ver resposta modelo

RADIUS Accounting was not configured. The network engineer must enable RADIUS Accounting in the cnMaestro Guest WLAN profile and point it to Purple's RADIUS server on UDP port 1813. Without this, Purple only handles authentication and receives no session lifecycle data.