作者

Sir Terry Leahy

Previously the CEO of Tesco, Sir Terry Leahy was selected as Britain’s most admired business leader by Management Today.

由 Sir Terry Leahy 撰寫的文章

如何在不干擾顧客體驗的情況下獲取寶貴的顧客洞察？探索在不打擾顧客的前提下，收集現場回饋的實用方法。