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深受眾多客戶信賴
Overview Guest WiFi
總覽

助力成功的訪客 WiFi 分析

  • 從您的實體空間收集網站級別的數據與分析
  • 獲取並報告網絡、營銷及行為分析
  • 比較並對照您旗下各場域的表現
  • 追蹤場域趨勢,例如造訪頻率以及新舊訪客對比
IT and Network
IT 與網絡

用於管理網絡健康狀況的訪客 WiFi 分析

  • 識別問題區域並獲取有效疑難排解的洞察
  • 深入查看資產、位置及特定硬件的總覽
  • 監控測速數據與驗證率以優化體驗
  • 呈現下載與行為數據以識別網絡濫用
Marketing
營銷

提供具備行動力營銷洞察的訪客 WiFi 分析

  • 監控用戶數量以制定表現、參與度和使用策略
  • 呈現重複造訪趨勢以強化忠誠度與營銷活動
  • 利用營銷訂閱洞察來追蹤訪客 WiFi 的投資報酬率
  • 識別取消訂閱的流失客戶趨勢以減少流失
Operations
營運

優化場域營運的訪客 WiFi 分析

  • 了解場域在每天及每小時的繁忙時段,以提高資源效率
  • 比較不同場域的表現,利用洞察驅動決策
  • 突顯優化與改善客戶旅程的機會
  • 選擇符合您業務需求的物超所值訪客 WiFi 方案

運作方式

透過我們的 Guest WiFi 分析工具,您可以存取選擇性加入的數據、分析績效,並為數據導向的策略建立具體可行的洞察。

Guest WiFi
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使用者登入

訪客在登入時選擇分享資訊,以換取使用您的 Guest WiFi。
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數位輪廓

分享的訪客資訊會流向您的 CRM 以建立數位輪廓,協助構建更全面的藍圖。
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場域分析

收集關於誰造訪您的場域以及他們在實體空間中行為的洞察。
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驅動行動

利用洞察來改善訪客的場域體驗並提供個人化溝通。

WiFi analytics questions

What does Purple WiFi analytics measure?

Purple WiFi analytics measures footfall (visitor count), dwell time, repeat visit rate, peak occupancy by hour and day, and visitor-to-staff ratio. Data is captured passively from device probe signals on your existing access points - no extra hardware is required for most Cisco Meraki, HPE Aruba, Ruckus, Juniper Mist, Ubiquiti UniFi, Cambium, Extreme, or Fortinet deployments.

How does WiFi analytics support location tracking in a venue?

Purple maps zone-level dwell time and visitor flow across your floor plan. You can see which areas attract the most footfall, identify under-utilised spaces, and compare occupancy by day, week, or season - all from probe data your access points already broadcast, without requiring Bluetooth beacons or additional sensors.

Does Purple WiFi analytics comply with GDPR and UK data protection rules?

Yes. Purple anonymises device MAC addresses before storage, does not build persistent profiles of identifiable individuals, and processes data within the UK and EEA under a signed Data Processing Agreement. Venue operators receive aggregate analytics - footfall counts, average dwell time, zone occupancy - not personally identifiable tracking records.

How does WiFi analytics data integrate with my existing tools?

Purple connects to CRM platforms, POS systems, and marketing tools via webhooks, REST API, and native integrations. Common patterns include passing footfall data to Salesforce or HubSpot for marketing ROI attribution, correlating dwell time with POS revenue in retail, and feeding occupancy figures to building management dashboards.

How accurate is Purple footfall data compared to door counters?

WiFi probe-based footfall typically reaches 80-90% of door-counter accuracy in high-density consumer environments, and exceeds door counters for multi-zone dwell and repeat-visit analysis (metrics door counters cannot capture at all). Accuracy is highest in venues where visitors carry smartphones - retail, hospitality, stadiums, and healthcare waiting areas.