Skip to main content

Technical Guides

Deep, expert-led technical guides on guest WiFi, analytics, captive portals, and venue technology.

296 guides

Autenticación por SMS para WiFi: Cómo funciona y cuándo utilizarla
Authentication

Autenticación por SMS para WiFi: Cómo funciona y cuándo utilizarla

A technical reference for IT managers and venue operators on implementing SMS-based WiFi authentication. This guide details the technical workflow, compares it against social login, and provides actionable best practices for deployment in enterprise environments like hotels, retail, and stadiums.

4 mins read1k words
LogicFlow: automatización de eventos y activadores de WiFi
Automation

LogicFlow: automatización de eventos y activadores de WiFi

This authoritative technical reference guide covers Purple's LogicFlow, an enterprise-grade WiFi event automation engine that enables IT managers and network architects to build intelligent, trigger-based workflows across hospitality, retail, stadium, and public-sector venues. It details the platform's Event-Decision-Action architecture, explores the full range of available triggers, and provides concrete implementation guidance with real-world case studies from hotel and retail deployments. For venue operators and IT teams, this guide demonstrates how to transform passive WiFi infrastructure into a proactive, revenue-generating, and operationally efficient platform.

7 mins read2k words
Reenvío de puertos para controladores WiFi: Guía de configuración
Security

Reenvío de puertos para controladores WiFi: Guía de configuración

This guide provides a technical reference for network architects and IT managers on configuring port forwarding for on-premise WiFi controllers. It covers when port forwarding is necessary, which ports are required for major vendors, and how to mitigate the associated security risks to ensure a secure and scalable deployment.

8 mins read2k words
Mejores prácticas de gestión de SSID para implementaciones en múltiples sedes
Network Design

Mejores prácticas de gestión de SSID para implementaciones en múltiples sedes

This guide provides a technical reference for IT leaders on managing SSIDs in multi-venue deployments. It debunks common myths about SSID count impacting performance and offers actionable best practices for balancing security, user experience, and network manageability across hospitality, retail, and large public venues.

6 mins read1k words
Purple Portal API: Qué puede hacer con ella
Integrations

Purple Portal API: Qué puede hacer con ella

A technical reference for IT managers and network architects on leveraging the Purple Portal API. This guide details available endpoints, authentication, and real-world use cases for integrating guest WiFi data with enterprise systems to enhance business intelligence and operational efficiency. It covers both REST API and Webhook integration patterns, with concrete case studies from hospitality, retail, and events sectors.

9 mins read2k words
¿Qué es un controlador WiFi y necesita uno?
Network Design

¿Qué es un controlador WiFi y necesita uno?

This authoritative guide provides IT leaders and network architects with a practical overview of WiFi controllers, detailing their function, comparing on-premises and cloud-based models, and explaining how they integrate with WiFi intelligence platforms like Purple. It offers actionable insights for deploying scalable, secure, and high-performance wireless networks in enterprise environments such as hospitality, retail, and large venues. By the end, readers will have a clear framework for choosing the right controller architecture and understanding where a platform like Purple adds transformative business value.

7 mins read2k words
WPA2 vs. WPA3: ¿Cuál es la diferencia y debería actualizar?
WiFi Standards

WPA2 vs. WPA3: ¿Cuál es la diferencia y debería actualizar?

This guide provides IT managers, network architects, and venue operations directors with a definitive, actionable comparison of WPA2 and WPA3 WiFi security protocols. It explains the critical technical differences — including SAE authentication, Perfect Forward Secrecy, and Enhanced Open — and outlines a practical, phased migration strategy using WPA3 Transition Mode. The guide is essential for any organisation operating guest or staff WiFi in hospitality, retail, events, or public-sector environments who needs to understand the upgrade case, manage device compatibility, and align their wireless security posture with modern compliance requirements.

8 mins read2k words
LAN vs. WAN: Comprender la diferencia en los despliegues de WiFi
Network Design

LAN vs. WAN: Comprender la diferencia en los despliegues de WiFi

A technical reference for IT leaders and venue operators on the critical differences between LAN and WAN in enterprise WiFi deployments. This guide provides actionable architectural insights, implementation best practices, and clarifies how understanding this distinction drives ROI for guest WiFi and operational intelligence.

6 mins read1k words
Planificación de la cobertura y ubicación de los puntos de acceso para recintos
Network Design

Planificación de la cobertura y ubicación de los puntos de acceso para recintos

A technical reference for IT leaders on designing high-performance WiFi networks in complex venues. This guide provides actionable best practices for access point placement, coverage planning, and capacity calculation to improve guest experience and operational ROI.

5 mins read1k words
Arquitectura de Captive Portal: Un análisis técnico en profundidad
Captive Portals

Arquitectura de Captive Portal: Un análisis técnico en profundidad

This technical reference guide provides a comprehensive architectural breakdown of captive portal systems for enterprise guest WiFi deployments. It examines how network-level redirection, RADIUS authentication, access node policy enforcement, and walled garden configuration interact to create a secure and scalable access control framework. Designed for IT managers, network architects, and venue operations directors, this guide delivers actionable implementation guidance, real-world case studies, and compliance-aligned best practices that directly support deployment decisions in hospitality, retail, events, and public-sector environments.

6 mins read1k words
Inicio de sesión social para WiFi de invitados: Facebook, Google, Apple y LinkedIn
Authentication

Inicio de sesión social para WiFi de invitados: Facebook, Google, Apple y LinkedIn

This guide provides a comprehensive technical reference for IT managers, network architects, and venue operators deploying social login on guest WiFi networks. It covers the OAuth 2.0 Authorization Code Flow underpinning Facebook, Google, Apple, and LinkedIn authentication, the specific data each platform provides, and the critical iOS compatibility constraints affecting Google OAuth in captive portal environments. Compliance obligations under UK GDPR, platform selection frameworks, and real-world deployment case studies from hospitality and retail are included to support implementation decisions this quarter.

13 mins read3k words
Reglas de firewall para redes WiFi de invitados
Security

Reglas de firewall para redes WiFi de invitados

This guide provides IT managers and network architects with an authoritative reference for configuring firewall rules for guest WiFi networks, specifically in support of a Purple deployment. It offers actionable, vendor-neutral guidance on network segmentation, port configuration, and security best practices to ensure both seamless guest access and robust protection of corporate assets.

5 mins read1k words
Configuración de VLAN para redes WiFi
Network Design

Configuración de VLAN para redes WiFi

This guide provides a technical deep-dive into VLAN configuration for enterprise WiFi networks, offering actionable guidance for IT leaders and network architects. It covers VLAN fundamentals, SSID-to-VLAN mapping, implementation best practices, and the business impact of proper network segmentation for security, performance, and compliance in venues like hotels, retail chains, and stadiums.

7 mins read2k words
Mejores prácticas de diseño de Splash Pages para WiFi de invitados
Captive Portals

Mejores prácticas de diseño de Splash Pages para WiFi de invitados

This guide provides IT managers, network architects, and venue operations directors with a definitive technical reference for designing and deploying high-performance guest WiFi splash pages. It covers the four core pillars of effective captive portal design — brand identity, user experience, data capture, and legal compliance — and translates them into actionable deployment guidance. By following these best practices, organisations can expect measurable improvements in guest connection rates, marketing database growth, and demonstrable ROI from their guest WiFi infrastructure.

9 mins read2k words
Configuración de Walled Garden para el WiFi de invitados
Captive Portals

Configuración de Walled Garden para el WiFi de invitados

This guide provides a comprehensive, vendor-neutral technical reference for configuring walled gardens in enterprise guest WiFi deployments. It covers the architecture of pre-authentication access, the critical role of dynamic DNS resolution, social login domain whitelisting, OS captive portal probe requirements, and compliance considerations under PCI DSS and GDPR. Aimed at IT managers, network architects, and venue operations directors, it delivers actionable implementation guidance with real-world case studies from hospitality, retail, and events environments.

11 mins read3k words
Autenticación SAML para el WiFi del personal
Authentication

Autenticación SAML para el WiFi del personal

This guide provides a technical deep-dive into leveraging SAML 2.0 for enterprise-grade staff WiFi authentication, covering protocol architecture, Identity Provider integration, and deployment best practices. It equips IT leaders and network architects with actionable guidance on connecting Azure AD or Okta to the Purple WiFi intelligence platform to replace insecure pre-shared keys with robust, identity-driven access control. The result is a measurable improvement in security posture, compliance readiness, and operational efficiency across hotels, retail chains, stadiums, and public-sector venues.

7 mins read2k words
Explicación del NAC (Network Access Control)
Security

Explicación del NAC (Network Access Control)

An authoritative technical reference for IT leaders on Network Access Control (NAC), explaining its architecture, deployment models, and critical role in enterprise WiFi security. This guide provides actionable insights for securing network access across hospitality, retail, and corporate environments, detailing how platforms like Purple integrate to enforce robust access policies.

7 mins read2k words
Aleatorización de direcciones MAC: qué es y cómo gestionarla
Captive Portals

Aleatorización de direcciones MAC: qué es y cómo gestionarla

This guide provides IT leaders and network architects with a comprehensive technical overview of MAC address randomisation. It details the impact on enterprise and guest WiFi networks and presents actionable strategies, including Purple's SecurePass technology, to mitigate risks and maintain robust analytics and security.

6 mins read1k words
802.1X vs PSK vs Open WiFi: ¿Qué método de autenticación es el adecuado para usted?
Authentication

802.1X vs PSK vs Open WiFi: ¿Qué método de autenticación es el adecuado para usted?

This guide provides a definitive, vendor-neutral comparison of the three primary WiFi authentication methods—802.1X (WPA2/3-Enterprise), Pre-Shared Key (PSK), and Open WiFi—tailored for IT managers, network architects, and CTOs in hospitality, retail, events, and the public sector. It cuts through technical complexity to deliver actionable deployment guidance, real-world case studies, and a clear decision framework for securing both staff and guest networks. Understanding which authentication model to deploy is not merely a technical choice; it is a strategic business decision with direct implications for security posture, regulatory compliance, operational efficiency, and the ability to extract commercial value from your WiFi infrastructure.

8 mins read2k words
Cómo integrar los datos del WiFi de invitados con su CRM
Integrations

Cómo integrar los datos del WiFi de invitados con su CRM

This guide provides a comprehensive technical reference for IT managers, network architects, and marketing leaders on integrating guest WiFi analytics with CRM platforms such as Salesforce and HubSpot. It covers the strategic rationale, core architectural patterns (Direct API and Webhooks), available data fields, and step-by-step deployment guidance. Venue operators in hospitality, retail, and events will find actionable frameworks for building a compliant, scalable, first-party data pipeline that drives measurable marketing ROI.

8 mins read2k words
Cumplimiento del GDPR para la recopilación de datos en redes WiFi de invitados
Security

Cumplimiento del GDPR para la recopilación de datos en redes WiFi de invitados

This guide provides IT managers, network architects, and Data Protection Officers with a comprehensive, actionable framework for achieving GDPR compliance across guest WiFi deployments in hospitality, retail, and public-sector venues. It covers the full spectrum of data collected by guest WiFi networks, the legal requirements for obtaining valid consent, best-practice data retention policies, and how to implement a defensible compliance architecture. Venue operators will learn how to transform their guest WiFi from a potential regulatory liability into a strategic asset that builds customer trust and drives measurable business intelligence.

7 mins read2k words
Integración de Cisco Meraki con Purple WiFi
Integrations

Integración de Cisco Meraki con Purple WiFi

This guide provides a definitive technical reference for deploying Purple WiFi on Cisco Meraki infrastructure, covering the dual-layer integration architecture — Dashboard API provisioning and Captive Portal API authentication — alongside step-by-step RADIUS and splash page configuration. It is designed for network engineers and IT managers who need to move from a functional guest WiFi deployment to a strategic guest intelligence platform, with measurable ROI outcomes drawn from live enterprise deployments including McDonald's Belgium, Harrods, and AGS Airports.

10 mins read2k words
¿Qué es la autenticación RADIUS y cómo funciona?
Authentication

¿Qué es la autenticación RADIUS y cómo funciona?

This guide provides a definitive technical reference on RADIUS authentication for IT leaders managing enterprise and guest WiFi deployments. It demystifies the AAA protocol, explains how 802.1X and EAP methods work together, and details how Purple's cloud-based platform simplifies deployment for hotels, retail chains, stadiums, and public-sector organisations. Readers will leave with a clear implementation roadmap, real-world case studies, and the decision frameworks needed to migrate from insecure pre-shared keys to a robust, identity-driven network access control architecture.

6 mins read1k words
¿Qué es un Captive Portal y cómo funciona?
Captive Portals

¿Qué es un Captive Portal y cómo funciona?

A comprehensive technical reference for IT managers and venue operators on the architecture, deployment, and business impact of captive portals. This guide provides actionable insights into device detection, the Captive Network Assistant (CNA), and best practices for implementation in enterprise environments.

7 mins read2k words