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High-density wireless

Purple on Ruckus: WISPr captive portal, DPSK and staff WiFi

Ruckus SmartZone, Ruckus Cloud and Unleashed hand guest sign-in to an external portal over WISPr. Purple is that portal and the RADIUS behind staff WiFi. For multi-tenant buildings, Purple supports Ruckus Dynamic PSK (DPSK) with dynamic VLAN steering, so each resident or tenant gets a personal key and their own network.

What Purple supports on Ruckus

Four capabilities are supported on Ruckus, the same four we list for it in the hardware integrations directory. Each one uses settings the SmartZone, Ruckus Cloud or Unleashed controller already has, so nothing new is installed on site.

Guest captive portal

The SmartZone, Ruckus Cloud or Unleashed controller redirects guests on your guest SSID to a Purple splash page, where they sign in by email, social login or SMS. Every sign-in becomes a consented first-party record you can report on and market to.

802.1X staff WiFi

Add Purple as the RADIUS server for your staff SSID and each person signs in with their own credentials rather than a shared password, so a leaver loses access the moment their account is removed.

Multi-tenant WiFi: Ruckus DPSK (Dynamic PSK)

Each resident, tenant or device group gets a personal key on one shared SSID. Purple manages the keys and the SmartZone, Ruckus Cloud or Unleashed controller enforces them.

Dynamic VLAN steering

Purple returns a VLAN with each RADIUS decision, so a user or key lands on the right network segment without an SSID per group.

Supported Ruckus platforms

Ruckus R Series (R550, R650, R750), SmartZone (SZ100, vSZ), Ruckus Cloud, Unleashed APs

RADIUS servers, ports and the walled garden allowlist are maintained by our support team and can differ per deployment. Get the current Ruckus configuration from Purple Support.

How to set up Purple on Ruckus

A guest WiFi rollout on Ruckus follows the same five steps whatever the size of the estate. The step-by-step guides linked here cover the exact SmartZone, Ruckus Cloud or Unleashed controller screens.

  1. Check your platform is on the supported list

    Purple supports Ruckus R Series (R550, R650, R750), SmartZone (SZ100, vSZ), Ruckus Cloud, Unleashed APs. If your controller or firmware is not listed, ask us before you start.

  2. Point the guest SSID at Purple in the SmartZone, Ruckus Cloud or Unleashed controller

    Set the guest network's captive portal or splash page to Purple's hosted portal and add Purple as its RADIUS server. The Ruckus setup guide walks through each screen.

  3. Add the walled garden and RADIUS details from Purple Support

    The walled garden entries and RADIUS servers are set per deployment and change over time, so take them from the hardware guide on support.purple.ai, not from a summary page.

  4. Build your splash page and choose sign-in methods

    Design the splash page in Purple, pick the login methods and data fields you need, and set consent wording for your region.

  5. Test on real devices, then roll out

    Connect with an iPhone, an Android phone and a laptop before you open the network to guests. If the portal does not appear, the troubleshooting guides below cover the usual causes.

Start with these Ruckus guides

Every Ruckus guide, by task

12 published guides name Ruckus in their title or cover it in depth. This list updates as new guides are published.

Captive portal and splash page setup (1)

802.1X, RADIUS and network access control (3)

iPSK, PPSK and per-device keys (2)

Troubleshooting (1)

Architecture, comparisons and planning (5)

What you can run on Ruckus

The integration is the entry point. These are the Purple products that run on top of it, each on the Ruckus hardware you already have.

Running more than one vendor?

Purple is one platform across mixed estates. The other hardware hubs cover the same four capabilities:

Comparing Purple with another guest WiFi or RADIUS platform instead? See every Purple comparison or captive portal software compared.

Ruckus and Purple: questions

Does Purple work with Ruckus?

Yes. On Ruckus, Purple provides the guest captive portal, cloud RADIUS for 802.1X staff WiFi, Ruckus DPSK (Dynamic PSK) for multi-tenant WiFi and dynamic VLAN steering. Supported platforms: Ruckus R Series (R550, R650, R750), SmartZone (SZ100, vSZ), Ruckus Cloud, Unleashed APs.

Do I need to replace my Ruckus access points to use Purple?

No. Purple runs on the access points you already own. You configure the guest SSID in the SmartZone, Ruckus Cloud or Unleashed controller to redirect to Purple's hosted splash page and add Purple as a RADIUS server; the hardware stays as it is.

Where do I find the RADIUS servers and walled garden entries for Ruckus?

In the hardware guides on support.purple.ai. Those values are set per deployment and change over time, so we do not publish them on marketing pages or in guides. Always take them from Purple Support.

How does multi-tenant WiFi work on Ruckus?

With Ruckus DPSK (Dynamic PSK). Each resident, tenant or device group gets its own key on a shared SSID, and Purple returns the matching VLAN over RADIUS, so each unit gets a private network without an SSID per unit.

Which Ruckus guide should I read first?

Start with "Captive portal for Ruckus: set it up with Purple". It covers the SmartZone, Ruckus Cloud or Unleashed controller settings for the guest portal. The rest of the Ruckus guides on this page are grouped by task: portal setup, 802.1X and RADIUS, per-user keys and troubleshooting.

Can I run Purple across Ruckus and other hardware?

Yes. Purple is one platform across mixed estates, so sites on different vendors share the same splash pages, sign-in data, reporting and RADIUS policies. The hardware integrations directory lists every supported vendor.

See Purple on your Ruckus network

Tell us what you run today and we will show you the guest, staff and multi-tenant setup on your own hardware.