Know your regulars by name, not just by order
Every guest who opens a laptop or checks their phone in the queue is a regular you could recognize, reward and invite back. Purple turns your café WiFi into quick sign-in, loyalty app growth and guest data your CRM can use, with the tills kept on a network of their own.
- Returning guests skip the form
- Loyalty app downloads at sign-in
- Plugs into Braze, Airship and HubSpot
- Tills kept off the guest network

Your regulars visit every week. Your CRM barely knows they exist.
A coffee shop sees the same faces more often than almost any other venue, and many of them stay for hours with a laptop open. Yet most chains know a guest only as a card payment. The gap usually shows up in four places.
A typical café today
- The WiFi password is chalked on the menu board and changed whenever someone remembers
- The loyalty app is promoted on a till card that most guests never read
- Laptop hours and repeat visits are invisible, so nobody can say who your regulars are
- Tills, card terminals and the music speaker share a network with every guest's phone
With Purple
- A branded sign-in with CCPA/CPRA consent, and returning guests recognized without a form
- An app download offer on the screen guests are already holding, every time they connect
- Dwell time, visit frequency and feedback for every café, from one dashboard
- Each till and device gets its own key and VLAN, kept apart from guests
Everything your café WiFi should be doing for you
Four jobs that usually mean a portal vendor, an app agency, a survey tool and an IT project. Purple does them on the access points you already own.
Fast for regulars, consented for you
A branded sign-in on first visit, then returning guests are recognized and connect with minimal friction.
02 · Loyalty appGrow your app from the counter
Put your app download and loyalty offer in front of every guest who connects, and send sign-ups to Braze, Airship or HubSpot.
03 · Laptop hoursUnderstand the people who stay
Dwell time, visit frequency and quick surveys show who your regulars are, and Shield keeps bandwidth for the people working.
04 · Tills and devicesKeep payments off the guest network
xPSK gives tills, card terminals, kitchen printers and speakers their own key and VLAN, revocable one at a time.
A sign-in quick enough for the 8am queue
Guests sign in once with a branded page in your café's look, giving their consent as they connect. After that, unified accounts recognize them on every return visit, so a regular is online before their apartment white is poured. When Sweetgreen switched on unified accounts, its marketing opt-in rate rose from 61% to 81%.
- Branded sign-in with email or social login and CCPA/CPRA consent, with a full audit trail
- Returning guests recognized across every café in your estate, with no form to fill again
- Built-in email verification blocks fake and disposable addresses before they reach your list
- Runs on Cisco Meraki, HPE Aruba, Ruckus, Juniper Mist, Ubiquiti UniFi, Cambium, Extreme and Fortinet
Quick sign-inEvery WiFi sign-in is a chance to grow your app
Your loyalty app only works if regulars download it and keep opening it. Purple puts it in front of them in a receptive moment: on the page they see the instant they are online. Panos captured 20,300 opted-in records in 12 months and put its app download offer in front of guests 24,262 times. Café Juan Valdez promoted its Amigos Juan Valdez loyalty app through sign-in pages, interstitial video and e-shots.
- App download links and loyalty offers on the page guests see once they are connected
- Sign-ups sent to Braze, Airship, Iterable, Bloomreach or HubSpot through 400+ data connectors
- Schedule pages by date, so a new menu or app launch switches on and off by itself
- Win back lapsed app members with a welcome-back offer when they walk back in
Loyalty appUnderstand who stays, how long and how often
Your laptop workers and morning regulars are some of your most loyal guests, and the hardest to see. Purple shows dwell time, visit frequency and demographics for every café, and a short survey at sign-in tells you what they think. Bob & Berts made a micro survey part of its WiFi sign-in and collected 23,504 responses between June and mid-September, more than 14,000 above target.
- Dwell time, visit frequency and returning guests compared across every café
- Micro surveys at sign-in, so feedback arrives while the visit is still fresh
- Shield DNS filtering blocks bandwidth-heavy content by café, time and day, so the lunch rush does not stall the laptops
- Ad blocking at the DNS layer cuts downloaded data by up to 40% and loads pages 3.5 times faster
Laptop hoursGuests on one network, payments on another
Tills, card terminals, kitchen printers, menu screens and the music speaker cannot type a password into a sign-in page. xPSK gives each one its own key and VLAN, so guest traffic never shares a network with your payments, and a leaked key affects one device, not every café.
- Guest WiFi kept apart from the till network, the segmentation PCI DSS assessments look for
- Revoke a single key without re-keying every device in the café
- Works under your vendor's name: iPSK on Cisco, DPSK on Ruckus, MPSK on HPE Aruba and Juniper Mist, PPSK on Extreme and UniFi
- Store teams sign in with their own Entra ID or Google Workspace account, and lose access when they leave
No per-device license and no cap on devices per key. Licensing is per access point and per venue.
Explore xPSK
TillsWhat a password on the menu board gives you, and what Purple gives you
The same access points and the same broadband, with a far better return on every guest who connects.

More regulars you can name, reach and bring back
Café and fast-casual brands use Purple to turn everyday visits into consented guest data, app growth and honest feedback. These are their numbers.
Figures from Purple customer results: Sweetgreen, Panos and Bob & Berts, and Purple company data.

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Live across your cafés without new hardware
- 1
Point your access points at Purple
We configure guest and device networks on the Cisco Meraki, HPE Aruba, Ruckus, UniFi or other access points you already own.
- 2
Connect your app and CRM
Link Braze, Airship, Iterable, Bloomreach or HubSpot, and design your sign-in page with your brand.
- 3
Roll out café by café
Start with a handful of sites, compare the results, then switch on the rest of your estate from one dashboard.
Pricing
See the price before you book a demo
Compare plans, what each one includes and the add-ons on one page. You do not need a sales call to see the numbers.
See what your café WiFi could be doing
Tell us about your cafés, your app and your CRM, and we will show you how quick sign-in, app growth and device keys would work across your estate.
- Works with Cisco Meraki, HPE Aruba, Ruckus, Juniper Mist, Ubiquiti UniFi, Cambium, Extreme and Fortinet
- Sends opted-in guests to Braze, Airship, Iterable, Bloomreach and HubSpot
- ISO 27001 certified, CCPA/CPRA compliant, zero data breaches since 2012
Book a café demo
A 30-minute call with someone who knows coffee shop chains.
Café WiFi questions, answered
What marketing, operations and IT teams at café groups ask us most
Do we need to replace our access points?
No. Purple runs on the access points you already own, including Cisco Meraki, HPE Aruba, Ruckus, Juniper Mist, Ubiquiti UniFi, Cambium, Extreme and Fortinet. There is no rip and replace and nothing extra to install behind the counter.
Will signing in slow down our regulars?
Only the first time. Guests sign in once with a branded page and give their consent, then unified accounts recognize them on later visits so they connect with minimal friction. Sweetgreen saw its opt-in rate rise from 61% to 81% after switching unified accounts on.
Can the WiFi help grow our loyalty app?
Yes. Your app download link and loyalty offer sit on the page guests see once they are online, and opted-in sign-ups go to Braze, Airship, Iterable, Bloomreach or HubSpot. Panos put its app offer in front of guests 24,262 times in a year.
What about laptop workers who stay all afternoon?
They are often your most loyal guests, so Purple helps you understand them rather than move them on. Dwell time and visit frequency show who they are, and Shield DNS filtering lets you block bandwidth-heavy content by café, time and day so the lunch rush stays fast for everyone.
Will guest WiFi share a network with our tills?
No. With xPSK each till, card terminal, printer and speaker gets its own key and VLAN, kept apart from guest traffic. That is the separation PCI DSS assessments look for, and you can revoke one device without touching the rest.
Is guest data handled in line with CCPA/CPRA?
Yes. Consent is captured at sign-in with a full audit trail, and built-in email verification keeps fake addresses out of your list. Purple is ISO 27001 certified, GDPR and CCPA compliant, and has had zero data breaches since 2012.
Can we run different offers in different cafés?
Yes. Sign-in pages and offers can be set per café and scheduled by date, so a new store opening or seasonal menu switches on and off by itself, all managed from one dashboard across your estate.
Featured products for Cafés
The Purple platform pieces most Cafés venues deploy on day one.
Guest WiFi platform for Cafés
Captive Portals, analytics, and marketing automation as a cloud overlay.
Captive Portal software for Cafés
Modern Captive Portals with social login, SSO, and marketing consent.
Passwordless WiFi for Cafés
EAP-TLS, iPSK, and Passpoint - replace shared passwords with identity.
Recommended solution for Cafés
WiFi for marketing teams. First-party data capture, footfall analytics, and CRM-triggered automation built for venues that monetize visitor data.
See WiFi for marketing teams →Related pillar guides
The topical pillars most relevant to Cafés. Each guide is the canonical hub for that area of the platform.
Guest WiFi
The master guide to delivering guest WiFi: models, layers, compliance, and how to choose a provider.
Captive portal
How the WiFi sign-in works, the eight authentication methods, and the join surface technical detail.
WiFi marketing
Turn captive portal sign-ins into consented first-party data, activated through your CRM and ESP.
Further reading for Cafés
Technical guides, articles and customer stories for teams running WiFi in this sector.
Guides for Cafés
- Café WiFi: How to Set Up, Secure and Monetize Your Guest Network
- WiFi 7 Venue Deployment: Infrastructure Readiness for Stadiums and Hospitality Sites
- Hospitality WiFi Solutions: What to Look for in a Provider
- Restaurant WiFi Marketing: How to Turn Free WiFi Into Repeat Customers
- How to Improve Customer Experience in Restaurants
- Guest WiFi for Restaurants: Attract, Retain and Market to Diners
Related industries
Other verticals running on the same Purple platform.
Speak to an expert
Tell us about your venues and we'll show you how Purple fits.