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WiFi for gyms and leisure centers

Turn every trial, day pass and class into a member who stays

Guest WiFi that turns trial and day-pass visitors into consented CRM records, connects members automatically through your app, fills classes and keeps staff, tills and connected kit on their own secure networks. One platform, on the access points already in your clubs.

  • Consented data from every trial and day pass
  • Automatic connection through your member app
  • Class promotion by club and time of day
  • xPSK for connected kit and tills
Members training and chatting between sets on a bright, modern gym floor in the early evening
Welcome back, PriyaConnected automatically through the club app
Day pass signed inShown this month's joining offer
Runs on the access points already in your clubsCisco MerakiHPE ArubaRuckusJuniper MistUbiquiti UniFiCambiumExtremeFortinet
The gap

Your WiFi sees every visit. Your CRM sees almost none of them.

A busy club welcomes hundreds of people a day: members, free trials, day passes, guests of members, swim-only visitors and people in the café. Most connect to the WiFi, and most leave without the club learning anything it can act on. That gap usually shows up in four places.

A typical gym today

  • A day-pass visitor who trains, showers and leaves without the club ever learning their name
  • Members typing a password from a sign by reception at every visit
  • A timetable that changes every week, promoted on a poster nobody reads
  • Staff phones, the reception till and the door controllers on one shared password

With Purple

  • Every trial, day pass and guest of a member signs in with consented details your CRM can use
  • Members connect automatically at every club, through a Passpoint profile in your app
  • A sign-in page that promotes the right classes, chosen by club, day and time
  • Staff sign in with their work account, and every device gets its own key and VLAN
One platform, four plays

From the first free trial to the member who has been coming for years, everyone on the right network

Trial conversion, app growth, classes and retention and a secure operations network, run from one dashboard by the marketing, membership and IT teams you already have.

Trials and guest passes

Turn every free trial and day pass into a name, a consent and a follow-up

Free trials, day passes, guests of members, swim-only visitors and people at the cafe all use your club without joining it. A branded sign-in page captures who they are, with CCPA/CPRA consent and a full audit trail, and sends them to your CRM while the visit is still fresh. Ask one question at sign-in, such as whether they already hold a membership, and LogicFlow sends everyone who does not straight to your joining page, as Leyton Orient does for its own membership scheme.

  • Social and email sign-in, with email verification that keeps fake and disposable addresses out of your database
  • Consented records sent to HubSpot, Salesforce, Braze, Airship and more through 400+ data connectors
  • Ask whether they are already a member, and send everyone who is not to your joining offer
  • Trial and day-pass visitors kept on a guest network, apart from staff, tills and equipment
Explore guest WiFi
A visitor on a free trial signing in to the gym WiFi on their phone at a bright reception deskTrials
Member app

Put your app on every member's phone, then let it connect them to the WiFi

Your app books classes, carries the membership card and brings people back, but only for members who have installed it. The sign-in page is where you promote it to everyone else. For members who already use it, Purple installs a Passpoint profile through your own app, so their phone joins the WiFi automatically and securely at every club you run, with nothing to type. European Tour Group lets fans sign in with their existing MyTour account, and 46% of sign-ins across eight events used it.

  • Promote the app download on the first screen after sign-in, to trial and day-pass visitors
  • Members connect automatically at every club through a Passpoint profile installed by your app
  • Passpoint is encrypted from the first moment and is not broken by iOS 18 MAC address rotation
  • OpenRoaming lets your app connect members at more than 5 million hotspots worldwide
Explore Passpoint
A gym member checking a fitness app on their phone while resting on a bench between setsMember app
Classes and retention

Fill tomorrow's classes and notice when a member starts to drift

Members who keep coming are the members who stay. Purple shows a different sign-in page by club, day of the week and time, so the 6am crowd sees next week's early classes and the after-work crowd sees personal training. Visit frequency, dwell time and peak hours go to your CRM, so your team can reach a member whose visits are slipping while there is still time to win them back. And when you want to know why people come, ask them: Halton Council asks visitors to its leisure center why they came, and most say to swim or use the gym.

  • Sign-in pages chosen by club, day of the week and time of day, set up in advance
  • Visit frequency and dwell time for opted-in members, sent to your CRM and marketing platform
  • A one-question micro survey at sign-in: Halton Council gathered 98 responses in four months, a 15% response rate
  • Busy hours, quiet hours and returning visitors by club, in one dashboard across your estate

Halton Council plans to use its reason-for-visit answers to decide where to invest most in its leisure center.

Explore first-party data
A small group fitness class stretching together in a sunlit studio after a sessionClasses
Staff and connected equipment

Reception, trainers, tills and the kit on the gym floor, each on its own network

Your team signs in with the work account they already use. Purple syncs with Microsoft Entra ID, Google Workspace and Okta over SCIM, so a leaver loses WiFi access the moment their account is disabled. Everything that cannot sign in, from connected cardio kit and door controllers to EPOS tills, sound systems and screens, gets its own key and VLAN with xPSK, so a leaked key exposes one device, not the club.

  • Time-limited keys for self-employed personal trainers and contractors, with no device management needed
  • Revoke a single key without re-keying every device on the floor
  • DNS content filtering on the member network, IWF and Friendly WiFi certified, with SafeSearch enforced for family sessions
  • Works under your vendor's name: iPSK on Cisco, DPSK on Ruckus, MPSK on HPE Aruba and Juniper Mist, PPSK on Extreme and UniFi
Explore xPSK
A gym duty manager checking a tablet beside a row of connected treadmills before the club opensStaff and kit
The same access points, four more jobs

What your gym WiFi does today, and what it does with Purple

Nothing new to install on the gym floor. The network you already run starts working for membership, marketing and IT at once.

What you need
A typical gym network
With Purple
Trial and day-pass data
A paper form at reception, if anything
Consented records in your CRM, through 400+ data connectors
Member connection
A password on the wall, typed at every visit
Automatic, through a Passpoint profile in your app
Class promotion
Posters by reception and the occasional email
A sign-in page chosen by club, day and time
Member feedback
Comment cards at reception
Micro surveys at sign-in, as Halton Council runs at its leisure center
Staff and leavers
One shared staff password, changed when someone leaves, if at all
Entra ID, Google Workspace or Okta sign-in, revoked automatically
Connected equipment
On the same network as members' phones
A private key and VLAN for each device
A leisure center manager and marketing lead reviewing a calm member dashboard on a laptop
Built for a gym and leisure marketing team

Ask the people on your floor, on a platform that holds up

Halton Council added one question to the sign-in page at its leisure center: why are you here today. Most visitors said to swim or use the gym, and Halton plans to use the answers to decide where to invest. Underneath, the same platform runs at more than 80,000 live venues in over 90 countries.

15%
response rate to Halton Council's reason-for-visit question in four months
400+
data connectors to the CRM and marketing platforms you already use
5m+
OpenRoaming hotspots your app can connect members to
0
data breaches since 2012. ISO 27001 certified.

Figures from Purple customer results (Halton Council) and Purple platform data.

Cover of the Purple Gyms and fitness WiFi brochure

Free brochure

Take this page into your next budget meeting

Everything on this page as an eight-page PDF brochure, ready to share with the people who sign off your network spend.

Get the brochure

Your name and email is all we need. The download appears straight away.

How it works

Live in your clubs without new hardware

  1. 1

    Connect your CRM and your app

    Link HubSpot, Salesforce, Braze or another platform through 400+ data connectors, and add Passpoint to your member app.

  2. 2

    Point your access points at Purple

    We configure the guest, member, staff and equipment networks on the access points already in your clubs.

  3. 3

    Launch club by club

    Start with one club or one network, then roll out across your estate with our onboarding team.

Pricing

See the price before you book a demo

Compare plans, what each one includes and the add-ons on one page. You do not need a sales call to see the numbers.

View pricing
Talk to our gym and leisure team

See your clubs on one WiFi platform

Tell us about your clubs, your app and your CRM, and we will show you how trials, members, classes, staff and equipment would work on your hardware.

  • Works with Cisco Meraki, HPE Aruba, Ruckus, Juniper Mist, Ubiquiti UniFi, Cambium, Extreme and Fortinet
  • Consented member data sent to HubSpot, Salesforce, Braze, Airship and 400+ more connectors
  • ISO 27001 certified, CCPA/CPRA compliant, zero data breaches since 2012

Book a gym demo

A 30-minute call with someone who knows gym and leisure center WiFi.

Gym and leisure center WiFi questions, answered

What membership, marketing and IT teams ask us most

Do we need to replace our access points?

No. Purple runs on the access points already in your clubs, including Cisco Meraki, HPE Aruba, Ruckus, Juniper Mist, Ubiquiti UniFi, Cambium, Extreme and Fortinet. There is nothing to rip out and no server to install on site.

Can members connect automatically instead of signing in every visit?

Yes. Your app can install a Passpoint profile, so members' phones join the WiFi automatically and securely at every club you run, with no sign-in page to repeat. OpenRoaming extends that to more than 5 million hotspots worldwide.

How does WiFi help turn free trials and day passes into members?

Trial and day-pass visitors sign in with their details and marketing consent, and those records go straight to your CRM for follow-up. You can also ask whether they already hold a membership and send everyone who does not to your joining page, as Leyton Orient does for its membership scheme.

Which CRM and marketing platforms do you work with?

Purple sends consented records to HubSpot, Salesforce, Braze, Airship, Iterable, Bloomreach and more through 400+ data connectors, or you can use Purple's own CRM and marketing automation.

How do connected equipment, door controllers and tills get online safely?

With xPSK. Each device gets its own key and VLAN, bound to the first device that uses it, so it never shares a network with members' phones. You can revoke one key without touching any other device.

Does it suit council leisure centers with children and family sessions?

Yes. DNS content filtering on the member and guest network is IWF and Friendly WiFi certified, with SafeSearch enforced. Halton Council already runs Purple at its leisure center, using a sign-in question to learn why people visit.

Is member data handled in line with CCPA/CPRA?

Consent is captured at sign-in with a full audit trail. Purple is ISO 27001 certified, CCPA/CPRA compliant, and has had zero data breaches since 2012.

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See WiFi for marketing teams →

Speak to an expert

Tell us about your venues and we'll show you how Purple fits.