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Guides techniques

Guides techniques approfondis rédigés par des experts sur le WiFi invité, les analyses, les Captive Portals et la technologie de site.

353 guides

Résolution des problèmes de connectivité Internet sous Windows 11 après une mise à niveau
Hardware

Résolution des problèmes de connectivité Internet sous Windows 11 après une mise à niveau

This guide provides a definitive technical reference for IT leaders on resolving Windows 11 upgrade-related internet connectivity failures caused by the removal of 802.1X wired authentication settings. It delivers a step-by-step troubleshooting and remediation process, covering Group Policy, Microsoft Intune, and manual recovery methods, alongside preventative measures and ROI analysis to ensure stable, compliant network access across enterprise environments.

7 min de lecture2k mots
Le guide ultime de la sélection des canaux WiFi : optimiser les performances et éviter les interférences
Network Design

Le guide ultime de la sélection des canaux WiFi : optimiser les performances et éviter les interférences

This guide provides a comprehensive, step-by-step explanation of how to change WiFi channels on different routers and operating systems. It covers the reasons for changing channels (interference, congestion), how to identify the least congested channels using WiFi analyzer tools (with specific recommendations and screenshots), and the potential impact on network performance. It differentiates itself by offering practical advice for both home and business users, including advanced configurations and troubleshooting tips for common issues.

7 min de lecture2k mots
Mesurer les performances du réseau WiFi : indicateurs clés pour les équipes informatiques
Analytics

Mesurer les performances du réseau WiFi : indicateurs clés pour les équipes informatiques

A comprehensive technical reference for IT managers and network architects on the key metrics for measuring and benchmarking enterprise WiFi network performance. This guide provides actionable insights into interpreting performance data to optimize user experience and achieve business objectives in large-scale venues.

8 min de lecture2k mots
Balises Estimote : Guide complet d'installation, de configuration et de cas d'usage
Hardware

Balises Estimote : Guide complet d'installation, de configuration et de cas d'usage

This guide provides a comprehensive technical reference for IT managers and network architects on deploying Estimote beacons. It covers setup, configuration, and advanced use cases like wayfinding, proximity marketing, and asset tracking, offering actionable guidance for achieving measurable ROI in enterprise environments.

6 min de lecture1k mots
Band Steering et équilibrage de charge pour le WiFi haute densité
Network Design

Band Steering et équilibrage de charge pour le WiFi haute densité

This authoritative technical reference equips IT managers, network architects, and venue operations directors with the knowledge to design, configure, and optimise high-density WiFi networks using band steering and load balancing. It covers the architectural principles behind 2.4 GHz vs. 5 GHz band selection, AP load distribution strategies, and vendor-neutral configuration best practices for demanding environments such as stadiums, hotels, and conference centres. By applying these strategies, organisations can measurably improve wireless throughput, reduce user complaints, and transform their network infrastructure into a strategic business asset.

10 min de lecture2k mots
Fondamentaux DHCP et DNS pour les administrateurs de réseaux WiFi
WiFi Standards

Fondamentaux DHCP et DNS pour les administrateurs de réseaux WiFi

An authoritative technical reference for IT leaders and network administrators on the critical roles of DHCP and DNS in enterprise WiFi deployments. This guide provides practical, vendor-neutral guidance for designing, implementing, and troubleshooting robust network services in hospitality, retail, and large-venue environments.

6 min de lecture1k mots
Webhooks vs API Polling pour les données WiFi : lequel choisir ?
Integrations

Webhooks vs API Polling pour les données WiFi : lequel choisir ?

This guide provides a definitive technical comparison between webhooks and API polling for retrieving WiFi intelligence data. It offers actionable guidance for IT managers, architects, and developers to help them select the optimal data integration pattern for real-time responsiveness, operational efficiency, and scalable deployments in enterprise environments.

9 min de lecture2k mots
Vérification des e-mails pour la connexion WiFi : Améliorer la qualité des données
Analytics

Vérification des e-mails pour la connexion WiFi : Améliorer la qualité des données

This guide provides IT managers, network architects, and venue operations directors with a definitive technical reference on email verification for WiFi sign-in, explaining why guest WiFi environments produce degraded email data, how Purple's Verify feature implements a layered validation architecture, and what measurable improvements operators can expect after deployment. It covers the full verification stack — from RFC 5322 syntax checking through DNS MX record validation, disposable-email blocklisting, and OTP confirmation — alongside GDPR compliance considerations and CRM integration guidance. Venue operators who act on this guidance can expect to reduce invalid email rates from an industry-average 25–35% to under 2%, materially improving marketing ROI, sender reputation, and regulatory defensibility.

9 min de lecture2k mots
Bonnes pratiques de gestion des firmwares de points d'accès
Hardware

Bonnes pratiques de gestion des firmwares de points d'accès

This guide provides an authoritative reference on Access Point (AP) firmware management for enterprise environments. It details why a strategic approach to firmware is critical for security, performance, and compliance, offering actionable best practices for IT leaders to implement robust, scalable update processes in venues like hotels, retail chains, and stadiums.

6 min de lecture1k mots
Intégration de Juniper Mist avec Purple WiFi
Integrations

Intégration de Juniper Mist avec Purple WiFi

This guide provides a comprehensive technical reference for integrating Juniper Mist's AI-driven wireless platform with Purple's enterprise guest WiFi and analytics solution. It covers the full integration architecture — from the Mist external captive portal and REST API authorisation flow through to PurpleConnex Passpoint and RadSec configuration for seamless repeat-visitor connectivity. Venue operators and IT teams will find actionable deployment guidance, real-world implementation scenarios, and a clear framework for measuring the business impact of a Mist-Purple deployment.

9 min de lecture2k mots
Itinérance et transfert WiFi : 802.11r et 802.11k expliqués
WiFi Standards

Itinérance et transfert WiFi : 802.11r et 802.11k expliqués

This guide provides a senior-level technical deep-dive into WiFi roaming protocols — specifically 802.11r (Fast BSS Transition), 802.11k (Neighbor Reports), and 802.11v (BSS Transition Management) — and their combined role in delivering seamless connectivity across enterprise venues. It equips IT managers, network architects, and venue operations directors with the architectural understanding, implementation steps, and business-impact metrics needed to deploy and validate fast roaming in hospitality, retail, events, and public-sector environments. The guide also addresses the critical interaction between roaming and captive portals, a common deployment failure point in guest WiFi networks.

8 min de lecture2k mots
Authentification SMS pour le WiFi : comment ça marche et quand l'utiliser
Authentication

Authentification SMS pour le WiFi : comment ça marche et quand l'utiliser

A technical reference for IT managers and venue operators on implementing SMS-based WiFi authentication. This guide details the technical workflow, compares it against social login, and provides actionable best practices for deployment in enterprise environments like hotels, retail, and stadiums.

4 min de lecture1k mots
LogicFlow : Automatisation des événements et déclencheurs WiFi
Automation

LogicFlow : Automatisation des événements et déclencheurs WiFi

This authoritative technical reference guide covers Purple's LogicFlow, an enterprise-grade WiFi event automation engine that enables IT managers and network architects to build intelligent, trigger-based workflows across hospitality, retail, stadium, and public-sector venues. It details the platform's Event-Decision-Action architecture, explores the full range of available triggers, and provides concrete implementation guidance with real-world case studies from hotel and retail deployments. For venue operators and IT teams, this guide demonstrates how to transform passive WiFi infrastructure into a proactive, revenue-generating, and operationally efficient platform.

7 min de lecture2k mots
Redirection de port pour les contrôleurs WiFi : Guide de configuration
Security

Redirection de port pour les contrôleurs WiFi : Guide de configuration

This guide provides a technical reference for network architects and IT managers on configuring port forwarding for on-premise WiFi controllers. It covers when port forwarding is necessary, which ports are required for major vendors, and how to mitigate the associated security risks to ensure a secure and scalable deployment.

8 min de lecture2k mots
Bonnes pratiques de gestion des SSID pour les déploiements multi-sites
Network Design

Bonnes pratiques de gestion des SSID pour les déploiements multi-sites

This guide provides a technical reference for IT leaders on managing SSIDs in multi-venue deployments. It debunks common myths about SSID count impacting performance and offers actionable best practices for balancing security, user experience, and network manageability across hospitality, retail, and large public venues.

6 min de lecture1k mots
Purple Portal API : ce que vous pouvez en faire
Integrations

Purple Portal API : ce que vous pouvez en faire

A technical reference for IT managers and network architects on leveraging the Purple Portal API. This guide details available endpoints, authentication, and real-world use cases for integrating guest WiFi data with enterprise systems to enhance business intelligence and operational efficiency. It covers both REST API and Webhook integration patterns, with concrete case studies from hospitality, retail, and events sectors.

9 min de lecture2k mots
Qu'est-ce qu'un contrôleur WiFi et en avez-vous besoin ?
Network Design

Qu'est-ce qu'un contrôleur WiFi et en avez-vous besoin ?

This authoritative guide provides IT leaders and network architects with a practical overview of WiFi controllers, detailing their function, comparing on-premises and cloud-based models, and explaining how they integrate with WiFi intelligence platforms like Purple. It offers actionable insights for deploying scalable, secure, and high-performance wireless networks in enterprise environments such as hospitality, retail, and large venues. By the end, readers will have a clear framework for choosing the right controller architecture and understanding where a platform like Purple adds transformative business value.

7 min de lecture2k mots
WPA2 vs WPA3 : Quelle est la différence et devriez-vous effectuer une mise à niveau ?
WiFi Standards

WPA2 vs WPA3 : Quelle est la différence et devriez-vous effectuer une mise à niveau ?

This guide provides IT managers, network architects, and venue operations directors with a definitive, actionable comparison of WPA2 and WPA3 WiFi security protocols. It explains the critical technical differences — including SAE authentication, Perfect Forward Secrecy, and Enhanced Open — and outlines a practical, phased migration strategy using WPA3 Transition Mode. The guide is essential for any organisation operating guest or staff WiFi in hospitality, retail, events, or public-sector environments who needs to understand the upgrade case, manage device compatibility, and align their wireless security posture with modern compliance requirements.

8 min de lecture2k mots
LAN vs WAN : Comprendre la différence dans les déploiements WiFi
Network Design

LAN vs WAN : Comprendre la différence dans les déploiements WiFi

A technical reference for IT leaders and venue operators on the critical differences between LAN and WAN in enterprise WiFi deployments. This guide provides actionable architectural insights, implementation best practices, and clarifies how understanding this distinction drives ROI for guest WiFi and operational intelligence.

6 min de lecture1k mots
Placement des points d'accès et planification de la couverture pour les sites
Network Design

Placement des points d'accès et planification de la couverture pour les sites

A technical reference for IT leaders on designing high-performance WiFi networks in complex venues. This guide provides actionable best practices for access point placement, coverage planning, and capacity calculation to improve guest experience and operational ROI.

5 min de lecture1k mots
Connexion sociale pour le WiFi invité : Facebook, Google, Apple et LinkedIn
Authentication

Connexion sociale pour le WiFi invité : Facebook, Google, Apple et LinkedIn

This guide provides a comprehensive technical reference for IT managers, network architects, and venue operators deploying social login on guest WiFi networks. It covers the OAuth 2.0 Authorization Code Flow underpinning Facebook, Google, Apple, and LinkedIn authentication, the specific data each platform provides, and the critical iOS compatibility constraints affecting Google OAuth in captive portal environments. Compliance obligations under UK GDPR, platform selection frameworks, and real-world deployment case studies from hospitality and retail are included to support implementation decisions this quarter.

13 min de lecture3k mots
Règles de pare-feu pour les réseaux WiFi invités
Security

Règles de pare-feu pour les réseaux WiFi invités

This guide provides IT managers and network architects with an authoritative reference for configuring firewall rules for guest WiFi networks, specifically in support of a Purple deployment. It offers actionable, vendor-neutral guidance on network segmentation, port configuration, and security best practices to ensure both seamless guest access and robust protection of corporate assets.

5 min de lecture1k mots
Configuration VLAN pour les réseaux WiFi
Network Design

Configuration VLAN pour les réseaux WiFi

This guide provides a technical deep-dive into VLAN configuration for enterprise WiFi networks, offering actionable guidance for IT leaders and network architects. It covers VLAN fundamentals, SSID-to-VLAN mapping, implementation best practices, and the business impact of proper network segmentation for security, performance, and compliance in venues like hotels, retail chains, and stadiums.

7 min de lecture2k mots
Bonnes pratiques de conception de page d'accueil pour le WiFi invité
Captive Portals

Bonnes pratiques de conception de page d'accueil pour le WiFi invité

This guide provides IT managers, network architects, and venue operations directors with a definitive technical reference for designing and deploying high-performance guest WiFi splash pages. It covers the four core pillars of effective captive portal design — brand identity, user experience, data capture, and legal compliance — and translates them into actionable deployment guidance. By following these best practices, organisations can expect measurable improvements in guest connection rates, marketing database growth, and demonstrable ROI from their guest WiFi infrastructure.

9 min de lecture2k mots