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Software-defined networking

Purple on Ubiquiti UniFi: guest portal, PPSK and staff WiFi

The UniFi Network Application supports an external guest portal with allowed authorisation subnets (the walled garden), RADIUS profiles for staff and Private PSK (PPSK) VLANs. Purple fills each role, so a UniFi estate gets branded guest sign-in and per-user access without changing hardware.

What Purple supports on Ubiquiti UniFi

Four capabilities are supported on Ubiquiti UniFi, the same four we list for it in the hardware integrations directory. Each one uses settings the UniFi Network Application already has, so nothing new is installed on site.

Guest captive portal

The UniFi Network Application redirects guests on your guest SSID to a Purple splash page, where they sign in by email, social login or SMS. Every sign-in becomes a consented first-party record you can report on and market to.

802.1X staff WiFi

Add Purple as the RADIUS server for your staff SSID and each person signs in with their own credentials rather than a shared password, so a leaver loses access the moment their account is removed.

Multi-tenant WiFi: UniFi PPSK (Private PSK)

Each resident, tenant or device group gets a personal key on one shared SSID. Purple manages the keys and the UniFi Network Application enforces them.

Dynamic VLAN steering

Purple returns a VLAN with each RADIUS decision, so a user or key lands on the right network segment without an SSID per group.

Supported Ubiquiti UniFi platforms

UniFi APs (U6-Pro, U7-Pro, U6-Enterprise), UniFi Cloud Key, Dream Machine (UDM-Pro), UniFi Network Controller

RADIUS servers, ports and the walled garden allowlist are maintained by our support team and can differ per deployment. Get the current Ubiquiti UniFi configuration from Purple Support.

How to set up Purple on Ubiquiti UniFi

A guest WiFi rollout on Ubiquiti UniFi follows the same five steps whatever the size of the estate. The step-by-step guides linked here cover the exact UniFi Network Application screens.

  1. Check your platform is on the supported list

    Purple supports UniFi APs (U6-Pro, U7-Pro, U6-Enterprise), UniFi Cloud Key, Dream Machine (UDM-Pro), UniFi Network Controller. If your controller or firmware is not listed, ask us before you start.

  2. Point the guest SSID at Purple in the UniFi Network Application

    Set the guest network's captive portal or splash page to Purple's hosted portal and add Purple as its RADIUS server. The Ubiquiti UniFi setup guide walks through each screen.

  3. Add the walled garden and RADIUS details from Purple Support

    The walled garden entries and RADIUS servers are set per deployment and change over time, so take them from the hardware guide on support.purple.ai, not from a summary page.

  4. Build your splash page and choose sign-in methods

    Design the splash page in Purple, pick the login methods and data fields you need, and set consent wording for your region.

  5. Test on real devices, then roll out

    Connect with an iPhone, an Android phone and a laptop before you open the network to guests. If the portal does not appear, the troubleshooting guides below cover the usual causes.

Start with these Ubiquiti UniFi guides

Every Ubiquiti UniFi guide, by task

11 published guides name Ubiquiti UniFi in their title or cover it in depth. This list updates as new guides are published.

Captive portal and splash page setup (5)

802.1X, RADIUS and network access control (1)

iPSK, PPSK and per-device keys (3)

Troubleshooting (1)

  • Ubiquiti UniFi 访客门户未重定向:原因与解决方法

    本指南通过依次分析访客状态、重定向、预授权路由和控制器授权,解决 UniFi 访客门户重定向失败的问题。它为场所 IT 团队提供了一种行之有效的方法,用以解决访客网络与 Hotspot 混淆、外部门户交接、当前 UniFi OS 帐户要求以及 DNS 隔离测试等问题。

Architecture, comparisons and planning (1)

What you can run on Ubiquiti UniFi

The integration is the entry point. These are the Purple products that run on top of it, each on the Ubiquiti UniFi hardware you already have.

Running more than one vendor?

Purple is one platform across mixed estates. The other hardware hubs cover the same four capabilities:

Comparing Purple with another guest WiFi or RADIUS platform instead? See every Purple comparison or captive portal software compared.

Ubiquiti UniFi and Purple: questions

Does Purple work with Ubiquiti UniFi?

Yes. On Ubiquiti UniFi, Purple provides the guest captive portal, cloud RADIUS for 802.1X staff WiFi, UniFi PPSK (Private PSK) for multi-tenant WiFi and dynamic VLAN steering. Supported platforms: UniFi APs (U6-Pro, U7-Pro, U6-Enterprise), UniFi Cloud Key, Dream Machine (UDM-Pro), UniFi Network Controller.

Do I need to replace my Ubiquiti UniFi access points to use Purple?

No. Purple runs on the access points you already own. You configure the guest SSID in the UniFi Network Application to redirect to Purple's hosted splash page and add Purple as a RADIUS server; the hardware stays as it is.

Where do I find the RADIUS servers and walled garden entries for Ubiquiti UniFi?

In the hardware guides on support.purple.ai. Those values are set per deployment and change over time, so we do not publish them on marketing pages or in guides. Always take them from Purple Support.

How does multi-tenant WiFi work on Ubiquiti UniFi?

With UniFi PPSK (Private PSK). Each resident, tenant or device group gets its own key on a shared SSID, and Purple returns the matching VLAN over RADIUS, so each unit gets a private network without an SSID per unit.

Which Ubiquiti UniFi guide should I read first?

Start with "Ubiquiti UniFi and Purple WiFi integration guide". It covers the UniFi Network Application settings for the guest portal. The rest of the Ubiquiti UniFi guides on this page are grouped by task: portal setup, 802.1X and RADIUS, per-user keys and troubleshooting.

Can I run Purple across Ubiquiti UniFi and other hardware?

Yes. Purple is one platform across mixed estates, so sites on different vendors share the same splash pages, sign-in data, reporting and RADIUS policies. The hardware integrations directory lists every supported vendor.

See Purple on your Ubiquiti UniFi network

Tell us what you run today and we will show you the guest, staff and multi-tenant setup on your own hardware.