零售
Purple 帮助零售企业更好地了解客户、改善客户体验并提高客户忠诚度。我们通过提供以下服务来实现这一目标:
- 安全、合规且易于使用的访客 WiFi
- 展示客户身份、行为及感受的分析工具
- 让您能够向客户发送个性化消息和优惠的营销工具

零售业正在快速变化
我们的平台功能
Purple 是一个功能强大的平台,可帮助您了解客户、改善体验并提高忠诚度。它包括以下功能:
“Purple 帮助我们更好地了解客户并提升他们的体验。自开始使用 Purple 以来,我们看到客户忠诚度和销售额显著增长。”
定价
选择适合您的方案。
探索
- Fully flexible, branded Map
- POI display and information
- Venue and Map analytics
- Pre-visit planning features
- Toggle accessible routes
- Language recognition and translation
连接
- Secure captive portal
- Branded splash pages
- 25 supported languages
- Network analytics
- Monitor speed and venue coverage
- Compliance with major data laws
捕获
- First-party data capture
- CRM integration
- Detailed WiFi analytics
- Behavioral insights
- Email address verification
- Access to our support team
互动
- Customized access journeys
- Personalized communications
- Advanced WiFi analytics
- Full suite integrations
- Passpoint and profile authentication
- Fully managed service options
Frequently asked
What customer data can a retailer collect through guest WiFi?
With Purple, retailers can collect email address, name, date of birth, postcode, and marketing consent at sign-in, plus behavioural data like visit frequency, dwell time, and zone-level footfall from the WiFi session itself. All data capture is GDPR-compliant — consent is recorded per sign-up and data is owned by the retailer, not Purple.
How do WiFi footfall heatmaps work in retail stores?
Purple uses your existing AP layout to triangulate device presence by zone (entrance, aisle, checkout, fitting rooms). The result is a heatmap showing where shoppers spend the most time, how they move through the store, and where conversion drop-off occurs — without any cameras or additional hardware.
Can retail WiFi integrate with a CRM or loyalty platform?
Yes. Purple ships native connectors for Salesforce, HubSpot, Mailchimp, Microsoft Dynamics 365, and dozens more, plus webhook support for custom platforms. Sign-up events, marketing consent, and presence signals can trigger loyalty enrolment, welcome emails, and re-engagement campaigns automatically.
How does Purple help retailers prove in-store marketing campaign ROI?
Purple tracks WiFi sign-ins before and after campaigns and correlates them with repeat visit frequency and dwell time. Campaign-level reporting in Purple Hub shows open rate, click rate, and uplift in footfall attributed to each email or SMS send, giving retailers a direct line from WiFi data to revenue impact.
Is collecting customer data through WiFi GDPR compliant?
Yes, when deployed correctly. Purple captures explicit marketing consent at the captive portal and stores it with a timestamp and opt-in source. Consent records are exportable for compliance audits. Purple acts as a data processor under your privacy policy — you remain the data controller.
What is the difference between guest WiFi and staff WiFi in a retail environment?
Guest WiFi is a segmented network for shoppers — open SSID, captive portal sign-in, marketing data capture, and analytics. Staff WiFi uses WPA2/3-Enterprise or iPSK for authenticated, per-employee access on a separate VLAN isolated from guest traffic and the payment network. Purple delivers both on the same access point infrastructure.
Related pillar guides
The topical pillars most relevant to 零售业. Each guide is the canonical hub for that area of the platform.
Guest WiFi
The master guide to delivering guest WiFi: models, layers, compliance, and how to choose a provider.
WiFi marketing
Turn captive portal sign-ins into consented first-party data, activated through your CRM and ESP.
WiFi analytics
Presence and engagement analytics, footfall, dwell, and GDPR-defensible measurement.
相关行业
在同一个 Purple 平台上运行的其他垂直行业。



