跳至主要内容

零售

Purple 帮助零售企业更好地了解客户、改善客户体验并提高客户忠诚度。我们通过提供以下服务来实现这一目标:

  • 安全、合规且易于使用的访客 WiFi
  • 展示客户身份、行为及感受的分析工具
  • 让您能够向客户发送个性化消息和优惠的营销工具
Retail

Purple 如何帮助您解决零售挑战

Purple 通过为您提供了解客户、改善体验和提高忠诚度所需的工具,帮助您解决零售挑战。

挑战 1:您不了解您的客户是谁

Purple 帮助您收集和分析有关客户的数据,例如他们的年龄、性别、兴趣和行为。这有助于您为他们创造更加个性化且相关的体验。

挑战 2:您不了解客户的行为

Purple 帮助您追踪客户在店内的足迹,从他们进店到离店的整个过程。这有助于您了解他们的兴趣点、购买了什么以及没有购买什么。

挑战 3:您不了解客户的感受

Purple 帮助您收集客户反馈,例如满意度、忠诚度和建议。这有助于您改进产品、服务和整体客户体验。

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想看看您可以节省多少成本吗?

使用我们的免费投资回报率 (ROI) 计算器,看看使用 Purple 可以为您节省多少成本。

计算您的投资回报率 (ROI)
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我们的平台功能

Purple 是一个功能强大的平台,可帮助您了解客户、改善体验并提高忠诚度。它包括以下功能:

*功能取决于您购买的产品层级。
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访客 WiFi

为您的客户提供安全、合规且易于使用的 WiFi 网络。
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分析

通过我们强大的分析工具深入了解您的客户。
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营销

向您的客户发送个性化消息和优惠。
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评价

收集客户反馈并改进您的业务。
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LogicFlow

创建自定义工作流并自动化您的营销活动。
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集成

将 Purple 与您现有的系统和工具连接。
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API

利用我们强大的 API 构建您自己的自定义解决方案。
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“Purple 帮助我们更好地了解客户并提升他们的体验。自开始使用 Purple 以来,我们看到客户忠诚度和销售额显著增长。”

John Smith
首席执行官,零售公司

定价

选择适合您的方案。

探索

Create intuitive, interactive, and inclusive Maps to assist with navigation and improve overall visit value.
Get a 30-day free trial
  • Fully flexible, branded Map
  • POI display and information
  • Venue and Map analytics
  • Pre-visit planning features
  • Toggle accessible routes
  • Language recognition and translation
Book a demo

连接

Free
Create a branded captive portal and unlock instant access to handy WiFi and network analytics.
Including a 30-day free trial of Capture
  • Secure captive portal
  • Branded splash pages
  • 25 supported languages
  • Network analytics
  • Monitor speed and venue coverage
  • Compliance with major data laws
Sign up for free

捕获

Popular
Capture valuable first-party data from your Guest WiFi and seamlessly integrate it with your CRM.
  • First-party data capture
  • CRM integration
  • Detailed WiFi analytics
  • Behavioral insights
  • Email address verification
  • Access to our support team
Speak to an expert

互动

Get deeper behavioral insights to influence purchasing decisions and drive personalized experiences.
  • Customized access journeys
  • Personalized communications
  • Advanced WiFi analytics
  • Full suite integrations
  • Passpoint and profile authentication
  • Fully managed service options
Speak to an expert

准备好开始了吗?

与我们的专家交流,了解 Purple 如何帮助您发展业务。

与专家交流
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Frequently asked

What customer data can a retailer collect through guest WiFi?

With Purple, retailers can collect email address, name, date of birth, postcode, and marketing consent at sign-in, plus behavioural data like visit frequency, dwell time, and zone-level footfall from the WiFi session itself. All data capture is GDPR-compliant — consent is recorded per sign-up and data is owned by the retailer, not Purple.

How do WiFi footfall heatmaps work in retail stores?

Purple uses your existing AP layout to triangulate device presence by zone (entrance, aisle, checkout, fitting rooms). The result is a heatmap showing where shoppers spend the most time, how they move through the store, and where conversion drop-off occurs — without any cameras or additional hardware.

Can retail WiFi integrate with a CRM or loyalty platform?

Yes. Purple ships native connectors for Salesforce, HubSpot, Mailchimp, Microsoft Dynamics 365, and dozens more, plus webhook support for custom platforms. Sign-up events, marketing consent, and presence signals can trigger loyalty enrolment, welcome emails, and re-engagement campaigns automatically.

How does Purple help retailers prove in-store marketing campaign ROI?

Purple tracks WiFi sign-ins before and after campaigns and correlates them with repeat visit frequency and dwell time. Campaign-level reporting in Purple Hub shows open rate, click rate, and uplift in footfall attributed to each email or SMS send, giving retailers a direct line from WiFi data to revenue impact.

Is collecting customer data through WiFi GDPR compliant?

Yes, when deployed correctly. Purple captures explicit marketing consent at the captive portal and stores it with a timestamp and opt-in source. Consent records are exportable for compliance audits. Purple acts as a data processor under your privacy policy — you remain the data controller.

What is the difference between guest WiFi and staff WiFi in a retail environment?

Guest WiFi is a segmented network for shoppers — open SSID, captive portal sign-in, marketing data capture, and analytics. Staff WiFi uses WPA2/3-Enterprise or iPSK for authenticated, per-employee access on a separate VLAN isolated from guest traffic and the payment network. Purple delivers both on the same access point infrastructure.

为 零售业 推荐的解决方案

适用于营销团队的 WiFi. 专为通过访客数据获利的场所打造的第一方数据采集、客流分析和 CRM 触发的自动化。

查看 适用于营销团队的 WiFi →